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Manage and optimize core SaaS infrastructure (Okta, Jira, Kandji), translate business requirements into technical workflows, implement automation via Okta Workflows and APIs, apply IaC principles, analyze logs/ticket trends for improvements, and partner with Security and vendors to enforce governance and cost-effective SaaS operations.

Own full new-logo enterprise sales cycle across assigned territory: build and manage pipeline, engage C-level stakeholders, lead discovery and solution presentations, close complex multi-stakeholder deals, forecast weekly, and collaborate cross-functionally to deliver exceptional client experiences.

Own full new-logo enterprise sales cycle for assigned North American territory: build pipeline, engage C-level stakeholders, manage complex multi-stakeholder deals, forecast weekly, collaborate cross-functionally, and meet quota while traveling ~15–20%.