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Join Ditto as a Senior Technical Support Engineer to advocate for customers' needs, troubleshoot SDK and Cloud platform issues, and ensure customer success. You will collaborate with engineering teams, write knowledge base articles, and strive for the highest customer satisfaction. This role requires 24x7 emergency coverage.
Senior Technical Support Engineer at Ditto, responsible for providing technical support to customers, debugging and resolving issues, and ensuring customer satisfaction. Requires 5+ years of experience in technical support or software engineering roles, a Bachelor's degree in Computer Science, and strong communication skills. Must have a detailed technical understanding in SQL, Cloud computing, or Distributed databases.
Seeking a Senior Manager, FP&A to build and lead Ditto's financial planning, analysis, and strategy. Responsibilities include owning financial models, board materials, and investor relations requests. Requirements include 8+ years of relevant experience and proficiency in Excel, financial modeling, and communication skills.
Develop and maintain comprehensive test plans, test cases, and test scripts for functional, regression, and performance testing. Define and implement testing mechanisms into the software development process. Mentor team members on QA best practices.
The Federal Operations Lead at Ditto will oversee all aspects of Ditto Federal operations, including project budgets, HR, security compliance, travel, staffing initiatives, IT, contracting, and resource management. Responsibilities include strategic leadership, relationship management, product development, team leadership, and ensuring compliance and security with government regulations.
Platform Engineer responsible for building infrastructure and test tooling for high-quality software delivery at scale. Designing CI/CD pipelines, system logging tools, and ensuring reliability and scalability of infrastructure. Supporting defense department customers.
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