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Provide first-line technical and functional support for Esko software: diagnose and resolve common issues, own cases end-to-end, escalate to Level‑2 with clear handovers, document findings, follow support processes, collaborate across teams, and work rotational shifts in a 24/7 hybrid support environment while contributing to knowledge base updates.

Lead and grow Digital Flexo solutions sales in Indonesia and Thailand through direct account management and channel/distributor leadership. Own territory P&L, deliver revenue and profitability targets, manage complex capital-equipment sales cycles (CDI, XPS, software, services), build partner capability, engage industry stakeholders, and collaborate with regional/global teams to align forecasting, CRM usage, and territory planning.

The Global Customer Success Manager oversees the post-sale journey for strategic global accounts, focusing on customer adoption, retention, and business outcomes through collaboration with internal teams and stakeholders.

Lead a global Marketing Operations team to own marketing analytics, MarTech ecosystem, data governance, attribution, funnel optimization, and AI-driven automation to improve pipeline growth and revenue.

Design, develop, and maintain high-performance C++ software and system architecture; build Qt-based UIs and React frontend components; troubleshoot memory and performance issues; integrate APIs and automation pipelines; participate in code reviews, CI/CD, and cross-team collaboration; mentor team members and drive best practices.

The AI Engineer will develop AI solutions using LLMs, assist with agentic workflows, and collaborate on AI-powered features for packaging processes.