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The Associate Systems Analyst will provide technical support for assigned healthcare IT products, ensuring service levels are met, and facilitating product upgrades and maintenance. Responsibilities include coordinating product activities, troubleshooting issues, executing test plans, and maintaining documentation.

The Associate Desktop Support Analyst provides support to users with hardware and software issues, performing installations, configurations, and imaging. Responsibilities include troubleshooting network problems, resolving virus issues, assisting in system deployments, and writing support documentation. They may offer first-line technical support and manage projects as assigned.

The Client Success Executive (CSE) is responsible for managing client relationships, ensuring service excellence, tracking performance, and driving adoption of Altera’s solutions. This role involves strategic planning and execution to understand client needs, support their business objectives, and enhance client experiences through operational reviews and reporting.

The Desktop Support Analyst provides technical support to users facing issues with software and hardware. Responsibilities include troubleshooting networking issues, resolving virus problems, assisting in software deployment, handling escalated incidents, documenting resolutions, and providing suggestions for departmental improvements.

The Client Success Executive (CSE) is responsible for building and maintaining strong client relationships, ensuring the satisfaction and success of premium healthcare solutions. The role involves strategic planning, tracking performance against KPIs, conducting operational reviews, and enhancing client experiences through effective service delivery.

The Associate Desktop Support Analyst provides support to client users having issues with hardware and software. Responsibilities include troubleshooting desktop/laptop hardware problems, initial network troubleshooting, virus resolution, software installation, and writing support documentation. The role may also involve first-line technical support and project management as assigned.

The Sr Systems Analyst is responsible for creating business and functional requirements for technology solutions. Responsibilities include coordinating product activities, providing support for client operations, executing test plans, and leading process improvements to meet customer needs and ensure exceptional quality standards.