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The Small to Medium Business Account Executive at Optimum is responsible for identifying potential clients, educating them about connectivity solutions, creating tailored telecom packages, delivering sales presentations, negotiating and closing deals, and maintaining exceptional customer relationships.

The Manager - Account Service is responsible for building and maintaining positive relationships with customers in the telecommunications sector, ensuring a first-class experience. This role includes conducting account reviews, managing escalations, completing carrier orders, and improving service performance through customer feedback and data analysis.

The Lead Systems Engineer will support, implement, and design services for Microsoft O365, Azure, and Windows systems, focusing on directory and identity management. Responsibilities include resolving cases, applying new solutions, and managing infrastructure technologies such as Active Directory and Exchange. The role involves developing automation routines and troubleshooting issues with the end-users.

The End-user Compute and Administration Specialist is responsible for managing and supporting the organization's end-user computing environment, including the administration of SCCM (System Center Configuration Manager) and Intune. They ensure the stability, integrity, and efficient operation of systems, provide direct end-user support, manage system updates, and maintain security and compliance. This role is crucial for maintaining operational efficiency and security of the organization's end-user computing environment.

The Vice President of Access Engineering will oversee the development and strategic direction of the HFC and FTTH Network Infrastructure. This role entails leading a team to architect network solutions, collaborate across organizations for integration into company strategy, and ensure best practices in engineering. The candidate will drive innovation, efficiency, and continuous improvement of network operations.

The Vice President of Access Engineering is responsible for leading the technical direction and roadmap of HFC and FTTH networks, ensuring the integration of access engineering with corporate strategies, and providing leadership across engineering teams. The role includes developing processes for operations, ensuring optimal network performance, and driving innovation in network infrastructure.

The Retention Specialist is responsible for saving and retaining customers wishing to disconnect or downgrade their services. This role involves utilizing sales skills to meet retention targets, educating customers on product benefits, and addressing inquiries through billing systems. The position requires strong communication skills and an ability to thrive in a fast-paced environment.