Top Tech Jobs & Startup Jobs

Senior Software Engineer role at Nu, one of the world's largest digital banking platforms. Responsibilities include working with large scale distributed systems, planning and executing features, collaborating with teams, and contributing to backend, mobile, and frontend development. Looking for candidates with experience in building digital products, understanding technical and business requirements, problem-solving skills, and familiarity with cloud technologies.

The FinOps Manager at Nubank will oversee cash management processes, technical accounting matters, and manage cross-functional activities regarding accounting and financial reporting. The role involves preparing cash flows, reviewing journal entries, and collaborating with various stakeholders to streamline operations and ensure compliance with regulations.

The role involves managing the internal customer service team, overseeing training processes, and maintaining quality standards to enhance customer satisfaction. Responsibilities include performance management, training schedule planning, and quality assurance reporting.

The CX Specialist will focus on implementing a customer excellence structure, managing BPOs, and improving content for better customer experience. Responsibilities include monitoring service levels, crisis management, performance metrics, and ensuring BPOs align with company standards. The role aims to enhance efficiency while maintaining high-quality customer service.

The role involves planning and controlling the service operation workforce, managing BPOs for efficiency and customer satisfaction, and improving internal and external content systems to enhance customer experience. Responsibilities include operational reporting, anomaly monitoring, and identifying opportunities for improvement across service operations and content management systems.

The Senior Network Engineer will oversee the lifecycle of connectivity infrastructure for Nubank products, including designing solutions, managing network architecture, supporting enterprise network systems, and ensuring infrastructure reliability through troubleshooting and best practices.

As part of Nubank's XForce in Mexico, you'll reinforce the company's culture, enhance the onboarding experience for new employees, and assist in creating a customer excellence structure. You will manage a small team, perform analysis and data manipulation, provide constructive feedback, and help inspire the team toward achieving business objectives.