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The Product Manager will establish the vision, strategy, and roadmap for NICE ContactEngine, collaborating with cross-functional teams, managing relationships, and performing market and competitive analysis. Responsibilities include documenting product development, facilitating meetings, and communicating product value to various stakeholders.

The Software Engineer will develop and maintain enterprise-grade software using C# and .NET Core, work with Kubernetes and AWS for deployment, and manage CI/CD pipelines with Jenkins. They will also engage in Agile practices and participate in a rotating on-call schedule for support.

The Senior Cloud Network Engineer at NICE is responsible for designing and implementing cloud network architecture and security across public and private clouds. This includes working with AWS, Azure, and GCP, as well as evaluating emerging technologies and mentoring other engineers. The role involves developing design specifications, troubleshooting network issues, and collaborating with multiple business units.

The Customer Success Manager at NICE ensures high customer satisfaction through cloud account management, advocates internally, negotiates contract renewals, identifies expansion opportunities, and engages effectively with senior leaders. They generate account health dashboards and provide periodic business reviews.

The Cloud Systems Engineer will perform system administration tasks, including patch management, troubleshooting server issues, deploying Windows OS images, and maintaining system documentation. This role requires providing technical support at various levels and participating in a 24x7 on-call rotation.

Seeking a talented Frontend Developer with 2+ years of web development expertise to implement visual elements in web applications, optimize performance, and collaborate with design and backend teams. Requires strong technical skills in Angular, JavaScript, and front-end technologies.

The Customer Success Manager is responsible for driving customer engagement, enhancing value, ensuring satisfaction throughout the customer lifecycle, and managing the end-to-end renewal process. They serve as the voice of the customer, collaborate with internal teams, optimize customer investment, manage contract renewals, drive customer satisfaction surveys, and more.