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The Project Manager will oversee the creation, management, and delivery of video game projects. Responsibilities include driving project initiatives, implementing best practices, managing client onboarding, and ensuring effective communication among stakeholders. The role requires collaboration with internal teams to enhance client satisfaction and project outcomes.

As a Player Support Advocate, you will address customer queries, ensuring issues are resolved promptly with attention to detail. The role focuses on non-voice communications, requiring you to analyze technical issues and coordinate with global teams to enhance service quality, including some phone communication. You will undergo full-time training before starting.

The Senior Tech Recruiter will manage the full recruitment cycle for technical roles, develop recruitment strategies, collaborate with hiring managers, and conduct interviews. They will also maintain candidate pipelines and analyze recruitment metrics to enhance the process.

The Strategic Partnership Manager will manage and grow relationships with existing clients in the video games sector, presenting PTW services, negotiating contracts, and creating tailored solutions to meet client needs. This role involves client meetings, trade shows, and maximizing engagement through collaboration with support teams.

As a Player Support Advocate, you will respond to customer queries with high attention to detail, aiming for first-time resolutions. Your responsibilities include handling technical issues via live chat, maintaining communication standards, and collaborating with a global team to identify query trends.

The Certification Lead manages mobile app certification testing, ensuring compliance with App Store and Play Store guidelines. Responsibilities include writing and editing test cases, managing bug databases, mentoring Cert Testers, and preparing progress reports for stakeholders while addressing critical issues with project teams.

As an LQA Lead, you will manage linguistic quality assurance, ensuring translations are accurate and consistent with the brand's tone. Key responsibilities include monitoring content quality, coordinating with teams to resolve localization issues, and improving LQA processes. Additionally, you will provide feedback and training to testers and prepare reports on project progress and quality metrics.