The Customer Support Manager will lead the helpdesk team, ensuring a top-tier support service while owning performance reporting and customer advocacy in product development. The role also includes optimizing customer support tools for efficiency and self-service options, enhancing overall customer experience.

Reincubate is seeking speculative applications for various roles in software, design, marketing, and support, fostering a fully remote work environment. Candidates can apply for full or part-time positions.

As a Software Engineer at Reincubate, you will build and enhance functionality in C# desktop apps, create new user experiences, evolve tooling and architecture, and contribute to the product vision. You will have the autonomy to solve complex problems and work in a values-led remote environment.