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Fundraise Up is looking for a Senior Business Development Representative (BDR) who excels in top of the funnel execution, outbound strategies, and personalization. The role involves optimizing sales processes, leveraging modern outbound technology tools, and nurturing leads effectively. Experience in SaaS B2B Outbound and communication with high-level contacts is required.

As a Customer Success Manager at Fundraise Up, you will be responsible for fostering relationships with U.S.-based SMB non-profits, providing expert product support, troubleshooting technical issues, and driving customer adoption. You will also focus on retention, identifying growth opportunities, and collaborating with internal teams to ensure customer satisfaction.

Join Fundraise Up as a Customer Success Manager, serving the world's most impactful non-profits by fostering relationships, providing expert product support, and driving adoption. Key responsibilities include account management, product training, customer retention, and identifying growth opportunities. Required qualifications include 5 years of experience in B2B/B2B2C SaaS, fluent English, non-profit experience, and strong communication and analytical skills.