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The Head of Customer Success, SMB Accounts at Fundraise Up will lead and scale a team responsible for driving engagement and growth across small and medium-sized non-profit organizations. This role involves developing workflows, playbooks, and KPIs to ensure high customer satisfaction and successful account management. The ideal candidate will excel in team leadership, stakeholder collaboration, and process discipline in a remote work environment.
Fundraise Up is seeking a Head of Customer Success to lead and scale the SMB Accounts team in LATAM. Responsibilities include developing workflows, playbooks, and KPIs, overseeing account management, driving customer satisfaction, and collaborating with cross-functional teams to drive growth strategies. The ideal candidate will have proven SaaS leadership experience and the ability to manage a remote international team effectively.
Seeking a Head of Customer Success for SMB Accounts in LATAM to lead and scale a team of Customer Success Managers. Responsibilities include developing workflows, playbooks, KPIs, and ensuring high customer satisfaction through expert product support and feature adoption. The ideal candidate will exhibit strong leadership, team-building, and process management skills for a remote international team.
As the Head of Customer Success for SMB Accounts at Fundraise Up, you will lead and scale a team of Customer Success Managers to drive engagement and growth across small and medium-sized non-profit organizations. Your responsibilities include developing workflows, playbooks, and KPIs, overseeing effective account management, maintaining customer retention, driving product adoption, and collaborating with internal teams to execute growth strategies.
Seeking a skilled Financial Data Analyst to optimize financial analytics and revenue metrics. Responsibilities include managing revenue metrics, developing data analysis frameworks, and supporting financial reporting. Requires 5 years of experience in Data Analytics and proficiency in Excel, Tableau, SQL, or Python.
Seeking a Financial Data Analyst to optimize financial analytics and revenue metrics, develop advanced data analysis frameworks, and manage financial dashboards for real-time tracking. Requires project management skills and strategic mindset.
Seeking a Financial Data Analyst to optimize financial analytics and revenue metrics. Responsibilities include managing revenue metrics, developing data analysis frameworks, and supporting financial reporting. Must have 5 years of data analytics experience and proficiency in Excel, Tableau, SQL, and Python.
Seeking a skilled Financial Data Analyst to enhance financial analytics and revenue metrics, optimize data-driven decision-making processes, and manage financial dashboards for real-time tracking of key metrics.
Looking for a Senior Data Manager to oversee GTM data management and strategic analysis, leading a team to provide actionable intelligence and insights for decision-making. Responsible for data accuracy, developing analysis frameworks, and using Tableau dashboards for metrics tracking. Must have a strong background in data analysis, strategic planning, and GTM execution within a tech or SaaS environment.
Lead the GTM Data, Strategy, and Insights team to provide actionable intelligence, strategic insights, and comprehensive reporting to drive decision-making across all GTM functions. Develop and maintain dashboards, scorecards, and reporting frameworks to track and analyze performance against sales quotas and commissions.
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