The Customer and Marketing Manager at EVERY™ is responsible for leading commercial processes, optimizing order fulfillment, and developing customer success strategies. This role involves collaborating across teams to align product development and marketing strategies with customer needs and ensuring a seamless customer experience throughout the sales pipeline.

The Customer Success Manager will facilitate EVERY’s transition from pre-commercial to commercial operations by optimizing customer relationships and supporting sales processes. Responsibilities include managing sampling, supplier reviews, customer onboarding, order fulfillment, and enhancing cross-functional communication with marketing and business development. The role requires creating customer success strategies and improving operational efficiency to meet customer needs.

The Fermentation Operations Lead will manage small-scale fermentation operations, focusing on strain screening at the 2L scale. Responsibilities include collaborating with the strain engineering team, facilitating operational excellence, and optimizing fermentation processes. The candidate will build and manage a high-performance team, ensuring safety and efficiency in the lab environment.