Provide IT support and lifecycle management for workstations and servers, resolve hardware/software incidents, deploy laptops to SOE, support Microsoft products and scientific software, assist with system upgrades, documentation, SOP compliance, and collaborate across functions in a regulated laboratory environment.

Maintain and optimize networked systems and virtual/physical infrastructure for a regulated bioanalytical lab. Administer servers, storage, networking, Azure and AWS environments; perform capacity planning, security and compliance tasks (SOC2/ISO), provide Tier 3 support, and participate in systems engineering across project lifecycles.