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The Senior Software Engineer will be a central part of the web engineering team. You'll help with design and implementing the software for new features and extending existing features. Our stack includes Rails, React, Typescript, and GraphQL. Some of the other technologies we use are Postgres, Redis, Sidekiq, RSpec, and Capybara.
The Community & Affiliate Manager will expand the company's reach by developing and managing relationships with affiliate partners and health professionals. Responsibilities include recruiting affiliates, creating engagement opportunities, organizing events, and collaborating with marketing and product teams to enhance community involvement and optimize affiliate performance.
As a Senior Support Representative, you'll provide exceptional customer support via email, troubleshoot potential bugs, document feature requests, analyze customer data, and assist customers in using the product efficiently. You’ll be part of a team dedicated to enhancing customer satisfaction without a heavy focus on quotas or processes.
As a Solutions Engineer, you will ensure customer satisfaction by implementing Healthie's platform, guiding clients through API configuration, and fostering strong relationships. You will collaborate with the Product team and assist in developing integrations with third-party partners while providing technical support during customer interactions.
The Accounts Receivable Analyst at Healthie will manage and optimize accounts receivable processes, focusing on contracts, collections, and enhancing financial operations for growth. Responsibilities include streamlining workflows, implementing improvements, collaborating on ad-hoc projects, and ensuring detail-oriented execution.
The VP of Marketplace will be responsible for executing Healthie's marketplace strategy, focusing on partner acquisition, customer utilization, and new ventures. This role involves developing creative strategies, building partnerships, co-marketing initiatives, ensuring regulatory compliance, and managing the financial plan for the marketplace.
The Growth Engineer will optimize customer onboarding and subscription management systems by developing user-friendly features, managing payment processing via Stripe, and integrating with CRM systems. This role emphasizes end-to-end feature delivery and aims to improve customer activation and retention in a fast-paced environment.
The QA Engineering Manager will develop and implement QA strategies, create test plans, lead a QA team, and collaborate with cross-functional groups to ensure quality throughout the product lifecycle. The role includes monitoring QA processes and enhancing overall workflow efficiency.
As a Senior Support Representative at Healthie, you will provide exceptional product support via email, troubleshoot bugs, document feature requests, analyze customer data, and assist customers in using the product effectively, all while collaborating with the team to enhance customer satisfaction.
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