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Own end-to-end delivery of complex, cross-functional strategic programs. Coordinate across Product, Sales, Finance, Legal, IT, and HR; maintain plans, milestones, risk registers, and status reporting; surface risks early; hold workstream owners accountable; drive process improvements and represent programs to senior leaders.

Provide frontline technical support for Illumia customers across healthcare, higher education, and corporate campuses. Diagnose and resolve software and hardware issues, collaborate with internal teams to escalate complex cases, document solutions in the knowledge base, drive process improvements, and serve as a trusted technical advisor for mission-critical environments.

Support information security compliance, GRC workflows, and risk management. Perform risk assessments, maintain risk registers and business continuity plans, coordinate audits and evidence collection, track KPIs and mitigation plans, evaluate third-party due diligence, and prepare risk reports and dashboards for leadership. Collaborate with cross-functional teams to remediate gaps and maintain audit readiness.

The Internal & External Communications Manager will develop and execute corporate communications and public relations strategies, manage stakeholder relations, and create employee engagement initiatives, ensuring alignment across all internal and external channels.

Independently manage short-term technical deployments of Illumia Cloud POS, Mobile Ordering, and related commerce solutions for campus clients including configuration, installation, training, launch support, and onsite/remote services to meet deployment and customer satisfaction goals.

Deploy, configure, test, and support ERP integrations between Illumia Payments and client systems. Own implementation projects end-to-end, perform troubleshooting and UAT, coordinate with clients and internal teams, document configurations and best practices, and build working knowledge of the Payments product suite and integration frameworks.

Serve as an FP&A partner to Services and Supply Chain: own budgeting, forecasting, reporting, and financial modeling; build dashboards and automate KPIs; perform variance and ad hoc analyses; present results to senior leadership; translate operational drivers into financial insights; and streamline post-merger processes with minimal oversight.

Design, develop, maintain, and deploy backend services with C#/.NET Core and Azure; build Angular web UIs; optimize databases and large datasets; increase test automation and CI/CD; follow Agile/Scrum; participate in code reviews and team delivery.

Review, draft, and administer US commercial contracts, NDAs, SOWs, and vendor agreements; manage contract lifecycle and repositories; identify and escalate contractual risks. Monitor compliance training, licenses, labor and regulatory requirements (India and US), support audits, policy implementation, and corporate governance. Coordinate with stakeholders, legal teams, and external partners.

The BSA/AML Program Manager oversees the design, execution, and governance of BSA/AML compliance programs, ensuring regulatory requirements are met across the organization.