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Top Remote Customer Success Jobs in Washington DC,
The Senior Contracts Specialist at GuidePoint Security is responsible for managing SLED client contracts, ensuring compliance with internal policies and regulations, and developing strong relationships with government and internal stakeholders. Key responsibilities include reviewing RFPs, proposals, and various agreements, coordinating compliance efforts, and implementing contract management tools.
The Customer Success Specialist at Paradigm will manage a portfolio of clients, ensuring they effectively use the legal software products. Responsibilities include onboarding clients, resolving inquiries, gathering feedback, and collaborating with various departments to enhance customer experience and retention.
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This job position is for referred candidates to join an exclusive private job board created by the company. Candidates can showcase their talents and be considered for future opportunities, while receiving tailored job recommendations and communications about hot openings.
The Support Representative will assist clients by addressing their needs through phone, email, and live chat interactions. Responsibilities include providing answers to product questions, building relationships with customers, and utilizing CRM software to deliver excellent support and service metrics. The role involves recommending products based on client needs and participating in training for personal development.
The Jr. Customer Support Engineer will create and manage document templates on our platform, collaborate with team members, and ensure high-quality client support. This entry-level role provides extensive training for those eager to start a technical career.
The Client Relations Specialist is responsible for onboarding new clients, managing client support cases, designing client growth strategies, and ensuring client retention and satisfaction in the home improvement sector. This role involves strategic relationship management and effective communication with clients regarding their lead generation services.
As a Customer Success Manager at HumanSignal, you'll own enterprise accounts to ensure clients achieve their business goals, build relationships, and guide customers in utilizing the software effectively. You'll be responsible for the customer lifecycle from onboarding to renewal and work collaboratively to expand existing accounts.
The Onboarding Analyst at HYROS is responsible for setting up clients' sales tracking systems efficiently, requiring skills in HTML, marketing software, and customer success. The role provides opportunities for growth in a company that focuses on long-term employee development and high-profile clients.
The Technical Support Engineer II is the primary contact for customers, providing technical and clinical support for Outset products. Responsibilities include troubleshooting, managing customer inquiries, maintaining documentation in Salesforce, collaborating with internal teams, and ensuring high customer satisfaction.
As a Customer Support Manager, you will lead and grow a high-performing team, ensuring exceptional customer support for a digital experience and virtual events SaaS platform. You will manage performance, resolve critical issues, and build strong relationships across departments while maintaining customer satisfaction and adherence to SLAs.
Top remote Companies in Washington DC, Hiring Customer Success Roles
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