Top Remote Customer Success Jobs in San Antonio, TX
The Contract Specialist IV will provide comprehensive federal acquisition support, leading complex procurement processes, preparing solicitation documents, and offering market research analysis. The role includes advising on acquisition plans and performing cost estimates, ensuring compliance with federal regulations throughout the procurement lifecycle.
The Customer Engagement Specialist will guide customers through the loan process, manage communications primarily through phone and other channels, and document interactions in the company's systems. The role focuses on delivering excellent customer experience and collaborating with management for continuous improvement.
The Technical Services Specialist will support technical training and quality control for the Technical Services team at Budderfly, ensuring energy-saving technologies operate efficiently. The role involves monitoring service tickets, handling escalated issues, creating training documentation, and performing site visits to maintain high customer satisfaction and service quality.
In this role, you will support and manage a subset of Regional Service Partners, focusing on contract management, performance reviews, cost analysis, and strategic engagements to ensure the partners align with business needs and contribute to service delivery.
The Enterprise Support Specialist at SoundStack provides frontline technical support to VIP partners, ensuring their technical success and satisfaction. Responsibilities include customer onboarding, managing support tickets, proactive monitoring, client communication, and training customers on the platform. The ESS also works closely with internal teams to escalate issues and maintain documentation.
As a Client Implementation Specialist, you'll provide software-related custom integrations and implementation support. Responsibilities include client server setup in DataTrak, conducting data configurations, testing, and providing training. You'll manage customer communications, field escalated support requests, and contribute to product development discussions while maintaining strong client relations.
The Customer Experience Representative will engage with collectors via chat, email, and phone to assist with inquiries about auctions and card valuations. Responsibilities include handling complex account issues, documenting interactions, collaborating with teams to improve service quality, and gathering customer feedback to enhance user experience.
The Brooks Guru Field Representative will manage field support to increase market share and sell-through in retail. Responsibilities include collaborating on product launches, educating retail associates, representing Brooks at running events, and maintaining reports and budgets.
As a Customer Success Manager at Eleos Health, you will enhance user engagement and product adoption across your accounts. You will lead upsell opportunities, understand client needs, monitor contract renewals, and work cross-functionally to meet customer goals, while conducting quarterly business reviews and presenting insights.
As a Strategic Sourcing Specialist at Valdera, you will be responsible for developing relationships with suppliers and understanding the needs of buyers in the specialty chemicals market. You will implement negotiation strategies to optimize costs and services while maintaining strong supplier partnerships, and facilitate high volume procurement for raw materials.
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