Top Remote Entry Level Jobs in Louisville, KY

Provides customer support through phone and virtual chat by educating customers, resolving concerns, documenting interactions, handling complex requests, and following up proactively. The role requires active listening, empathy, professionalism, timely issue resolution, accurate account updates, and collaboration within a hybrid contact center environment. Employees also complete assigned tasks, attend meetings, maintain a safe workspace, and support continuous improvement through customer feedback.

Develop ServiceNow customer applications for work order management, scheduling, and dispatch. Collaborate with stakeholders and technical SMEs, enhance event rules and CMDB binding, configure Discovery and Service Mapping, manage MID servers, build integrations using REST APIs, prevent duplicate CIs, and migrate and configure custom discovery and application patterns across environments.

As an RTL Design Engineer, you will implement and integrate digital IP and SoC subsystems, collaborate with teams, and ensure quality implementations.

Make high-volume outbound calls to warm leads, persuade prospects to speak with sales representatives, gather customer information, maintain CRM profiles, and transfer qualified leads to sales teams. The role includes daily team huddles, ongoing sales training, coaching, and customer-focused communication while meeting performance targets.

Own product direction for an enterprise AI platform, including requirements, roadmap, acceptance criteria, scope, and stage-gate processes. Translate customer and stakeholder needs into prioritized, testable requirements; manage trade-offs among value, velocity, leverage, and technical risk; and partner with engineering on delivery decisions. Recruit design partners, validate customer needs, document decisions, communicate with executives and clients, and maintain disciplined delivery across multiple product teams.

Analyzes student support and academic data to identify trends, barriers, and intervention opportunities. Develops dashboards, KPIs, workflows, documentation, and reporting processes that improve advising operations, student persistence, retention, and degree completion. Partners with cross-functional academic and student support teams to translate operational needs into technology requirements, process improvements, and actionable insights.

Provide Level 1 IT support: troubleshoot O365, AD, Windows, Azure, networking, VPN, and hardware issues; log and escalate tickets, maintain documentation, and deliver professional customer service.

Build and deploy generative AI solutions for creative enterprise workflows across image, video, 3D, vector graphics, and design. Partner with customers to identify opportunities, prototype integrations, adapt multimodal models, integrate AI into production systems, diagnose technical issues, evaluate solution quality, and develop reusable deployment patterns. Collaborate with research, product, engineering, and design teams to translate customer needs into scalable technical solutions.

Manages end-to-end recruiting, including sourcing, screening, interviewing, candidate recommendations, client consultation, market research, pipeline management, and offer negotiation. Builds candidate and client relationships, develops proactive recruitment strategies, tracks recruiting metrics, maintains applicant tracking system data, and achieves submit and hiring goals in a fast-paced environment.

Maintain and improve build and release processes across mobile, console, and PC platforms. Develop automation tools, support continuous integration, manage branches and environments, coordinate releases with Production and Live-Ops teams, enable automated testing, and document build pipelines. The role requires Perforce, scripting, build systems, CI, C++, and strong collaboration skills.