Top Remote Data & Analytics Jobs in Jacksonville, FL

Build and maintain CS reporting, dashboards, and health score models to identify renewal risk and inform strategy. Deliver executive reporting, collaborate cross-functionally to improve data quality, and develop predictive analytics and longitudinal tracking to reduce churn.

Provide insights and recommendations to improve end-to-end purchase customer journeys across web and app for B2C and B2B. Lead A/B testing and experimentation, ensure accurate data collection and impact measurement, build self-service reporting and visualizations, query and process data, and present findings to stakeholders and senior leadership.

Lead advanced analytics and predictive modeling to improve patient experience and drive financial outcomes. Collaborate with cross-functional teams to mine and analyze complex data, validate models, and present insights to senior leadership. Develop innovative analytical approaches to optimize digital products and programs, ensuring HIPAA-compliant remote work practices.

Lead workforce management strategy and operations for multi-brand contact centers. Manage WFM staff, forecasting, capacity planning, intraday operations, scheduling, analytics, and workforce technology (Genesys, Intradiem). Partner with Operations, Finance, Product, and vendors to drive process standardization, continuous improvement, and service-level attainment while implementing WFM tools and reporting across channels.

Partner with stakeholders to translate business needs into BI requirements, design and maintain BI solutions and semantic layers, analyze large payment datasets, enforce data governance and quality, deliver insights and reports, lead stakeholder meetings and training, mentor team members, and drive process improvements for data loading and analytics.

Own the companys end-to-end data graph, ensure data quality and lineage, and deliver Sigma dashboards and client-facing reports. Act as single owner for triage, prioritization, and translation of business questions into actionable insights, partnering closely with data engineering and business leaders to set standards for production-ready reporting.

Design and own a federated, multi-institution medallion lakehouse on Azure Databricks and Microsoft Fabric. Define federated multi-tenant architecture, Unity Catalog security, data ingestion from ERP/SIS/LMS/CRM/Workday, and platform standards. Provide hands-on architecture guidance, review designs, document decisions, and partner with governance, delivery, and engineering teams to enable production analytics at multiple institutions.

Design, build, and maintain data warehouse infrastructure, semantic/dimensional models, metrics layer, and BI dashboards (Sigma, Power BI, Databricks). Build secure ELT pipelines, enforce governance and row-level security (Entra ID), enable self-service analytics and AI/ML integrations, triage BI issues, train stakeholders, and collaborate in Agile to deliver reliable, performant reporting and curated data products.

The Business Analyst CPQ will gather requirements, translate them into user stories, support e-commerce workflows, and collaborate with various teams.

Lead Imagine's global MEAL strategy, build high-performing country MEAL teams, ensure data governance and quality, develop dashboards and analyses, guide experimental design and reporting, translate insights for stakeholders, and strengthen organizational data literacy to improve program learning outcomes and operational effectiveness.