Top Remote Senior Level Jobs in Des Moines, IA

Lead design and delivery of large-scale, cloud-native services powering millions of devices. Architect solutions for scalability and integration, own full service lifecycle in Kubernetes, mentor engineers, participate in on-call support, and drive engineering best practices across cross-functional teams.

Leads the end-to-end customer support organization, owning service-level performance, case resolution, quality assurance, workforce planning, tooling, and operational scalability. Builds technically skilled support teams, career ladders, training systems, and high-performance culture. Partners with Product and Engineering to turn support insights into roadmap improvements and reduce future case volume. Establishes data-driven processes, dashboards, AI-assisted resolution oversight, and strategic operating models for a growing SaaS healthcare platform.

Serve as a strategic advisor and operational partner to the CEO, driving executive operating cadence, cross-functional strategy execution, transformation initiatives, and executive communications. Lead enterprise initiatives, develop executive materials and dashboards, remove execution barriers, and implement AI-enabled workflows to increase CEO leverage and organizational alignment.

Own the full enterprise sales cycle for Fortune 2000 accounts across targeted verticals, from prospecting through negotiation and close. Carry and exceed quota, build qualified pipeline, manage forecasts and Salesforce CRM hygiene, and execute account-based strategies. Navigate complex stakeholder groups, engage executive buyers, represent Trackforce at industry events, and collaborate with Sales Engineering, Customer Success, Product, and Marketing. The role requires disciplined MEDDPICC selling and supports vertical go-to-market initiatives.

Translates business needs into technical requirements, leads stakeholder discovery, creates user stories and process documentation, performs impact analysis, and manages requirements across the SDLC. Partners with Product, Engineering, QA, and business teams to support software delivery, integrations, UAT, releases, reporting, and process improvements. Uses advanced SQL and data analysis to validate requirements and inform decisions. Requires fluent English and Spanish communication.

Own and maintain the company’s governance, risk, and compliance program, including security policies, control mapping, risk registers, audit evidence, and third-party risk. Manage HIPAA, GDPR, HITRUST, and SOC 2 audits and certification renewals while partnering with auditors, security engineers, DevSecOps, executives, and business teams. Translate technical controls into defensible compliance evidence, support incident response planning, identify compliance gaps, and provide practical, risk-based guidance.

Owns Product Operations across Product, GTM, and Revenue Operations. Responsibilities include product usage analytics, dashboards, ARR and performance reporting, Pendo administration, data governance, roadmap ROI tracking, product revenue targets, feedback prioritization, GTM readiness, cross-functional processes, JIRA and GTM systems alignment, and client commitment tracking. The role serves as a strategic partner to Product leadership and builds the function’s processes and infrastructure from scratch.

Build and operate an AI-native software development lifecycle across planning, coding, review, testing, deployment, and incident response. Develop internal AI agents, shared harnesses, CI/CD gates, automated QA, code reviewers, and developer workflows. Embed with engineering teams, ship on their backlogs, drive adoption, remove infrastructure and tooling blockers, and measure improvements in throughput, quality, cycle time, cost, and developer experience.

Manage the full sales cycle for mid-market nonprofit customers, including pipeline development, discovery, product demonstrations, negotiations, and closing. Maintain accurate Salesforce forecasts and pipeline records, achieve sales quotas and targets, self-source at least half of deals, and build trusted relationships within the nonprofit community. Develop deep expertise in Bloomerang’s SaaS products and communicate their value to prospects while addressing technical and business needs.

Lead experience strategy and UX design for digital experiences. Conduct research, define personas and journey maps, facilitate workshops, create wireframes and prototypes, refine information architecture and design systems, support usability testing, and collaborate with cross-functional teams to connect user needs with client business outcomes.