Top Remote Jobs in Tokyo
The Customer Service Project Manager will oversee and manage customer service programs, focusing on planning, tracking, and implementing process and tool improvements. Responsibilities include creating project plans, conducting meetings, coordinating with leadership, and ensuring project launch readiness while tracking progress and risks.
The Major Client Services Manager will serve as a liaison for Lifecycle Management clients with various communication providers, managing accounts with significant monthly spend, onboarding new clients, identifying solutions, resolving issues, and ensuring outstanding customer service.
As a Junior Outbound Sales Representative at FluentStream, you will engage in outbound sales activities, targeting existing and former customers for upselling and cross-selling. Responsibilities include making high-volume calls, managing the entire sales cycle, documenting activities in the CRM, and providing sales progress reports.
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As a Senior Machine Learning Engineer, you will design data pipelines, develop machine learning models, and collaborate with various teams to integrate ML capabilities into products. You will also train others, conduct experiments to validate outcomes, and serve as a thought leader in data-driven innovations.
A Data and Analytics Staff Consultant contributes as a team member on consulting projects, with a focus on building technical skills and providing effective training and knowledge transfer to clients. They are responsible for creating high-quality project documentation, refining business and technical requirements, and collaborating with engagement leads and stakeholders. The role requires strong communication skills and the ability to articulate the business value of technical solutions delivered to clients.
As the Director of Actuary, you will lead the development of the actuarial department, analyze healthcare claims data, develop financial forecasts, work collaboratively with various departments, and guide the organization's risk-sharing arrangements and operational performance.
The Communications Lead will develop and execute tailored communication strategies for South Cone, collaborating with teams to align messaging and media relations. Responsibilities include crisis communication, managing external agencies, monitoring media effectiveness, and overseeing content creation across various platforms.
The Customer Service Representative will assist clients by making and receiving calls, helping to qualify customers, and ensuring a positive customer experience. Candidates should possess strong communication skills and a professional attitude. Responsibilities include using scripts for conversations, recording customer information, and providing quality experiences across various client campaigns.
The Senior Sales Engineer will drive the technical aspects of the pre-sales cycle for Tenable.ad, engaging with clients to assess their security challenges, assisting in RFP responses, and promoting product awareness in collaboration with sales teams. Requires strong technical knowledge, interpersonal skills, and the ability to influence product direction.
The Strategic Account Executive at NICE is responsible for establishing and maintaining relationships with customers, identifying new sales opportunities and increasing revenue streams within business and contact centers by negotiating agreements and achieving sales quotas.
The Senior Technical Account Manager (TAM) at NICE will manage key customer relationships post-implementation of CXone products, ensuring customer success, satisfaction, and loyalty. Responsibilities include resolving complex technical issues, mentoring other TAMs, collaborating with sales and support teams, and enhancing customer usage of the technology and services. This role demands excellent communication skills and frequent interaction with large, complex customers.
The SMB Account Executive at NICE Actimize is tasked with establishing and nurturing strategic relationships in the financial services sector, negotiating enterprise-wide agreements, achieving annual sales quotas, and driving solutions to meet customers' business challenges. The role involves creating high-level networks and maintaining relationships with C-level executives while coordinating sales activities for successful business outcomes.
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