Coaches leaders and teams through Forge transformation by promoting Agile ways of working, improving alignment, accountability, collaboration, prioritization, and delivery outcomes. Partners with stakeholders to assess readiness, remove barriers, manage dependencies, and drive adoption. Designs workshops, training, and enablement programs; measures progress; reinforces desired behaviors; and promotes continuous learning. Influences senior leaders through facilitation, communication, relationship-building, and change leadership.

Leads strategy execution, operations, governance, and continuous improvement for a field-facing learning technology platform. Manages and develops a learning technology team, oversees platform administration, reporting, integrations, support, vendors, and releases, and executes the technology roadmap. Partners with learning, digital product, technology, and field stakeholders to define requirements and implement scalable solutions. Evaluates AI-enabled learning capabilities, ensures compliance controls, and uses analytics and learner insights to improve engagement and business impact.