Supports client project planning and execution by gathering requirements, tracking deliverables, monitoring schedules and budgets, preparing status updates, maintaining documentation, coordinating client and internal communications, and recording milestones and action items. Works alongside an experienced Project Manager to develop project management skills and contribute to successful client outcomes.

Manage onboarding, renewals, integrations, billing reconciliation, performance reporting, documentation, and process improvements for a certified vendor program. Coordinate internal and external stakeholders, track milestones, resolve issues, maintain vendor records, and provide dashboards and recommendations to leadership. The role partners with Finance, Business Operations, Customer Experience, Product, and Engineering to improve vendor lifecycle operations.

Leads a team of Data Migration Engineers and owns migration delivery outcomes, including staffing, performance management, customer communication, project oversight, risk escalation, and cross-functional issue resolution. Translates customer requirements into technical direction, coordinates with Relationship Managers and global teams, supports follow-the-sun handoffs, and drives standardized processes and continuous improvement across data migration services.