Leads complex enterprise IT solution deployments for healthcare clients, managing project plans, budgets, schedules, staffing, risks, vendors, and client relationships. Coordinates internal and external teams, tracks project progress and deliverables, communicates with leadership, supports SOW and budget estimation, resolves issues, and contributes to professional services project management methodologies.

Oversee a portfolio of managed services customers, driving program strategy, customer onboarding, executive business reviews, performance governance, and value realization. Lead Foundation Building for new customers, coordinate implementation and transition activities, maintain dashboards and Salesforce updates, and establish scalable standards across Access Intelligence Platform offerings. Partner with cross-functional teams to improve services, resolve escalations, align programs with product strategy, and support customer retention and expansion.