Top Program and Project Management Jobs

Own MongoDB’s global Incident & Escalation Management program portfolio, translating strategic priorities and incident learnings into measurable improvement work. Establish roadmaps, governance, planning cadences, risk tracking, reporting, dependencies, and accountable ownership across technical and customer-facing teams. Improve incident-response practices, post-incident action closure, operational metrics, tooling, readiness, communications, and adoption across regions. This role drives execution and program maturity rather than live incident command or technical investigation.

Lead complex MongoDB Professional Services engagements for enterprise customers from kickoff through closeout. Own delivery strategy, scope, schedules, risks, dependencies, governance, financial accountability, and business outcomes. Serve as the primary customer executive interface, guide tradeoffs, coordinate cross-functional teams, remove blockers, and lead executive and quarterly business reviews. The role requires strong delivery leadership, executive communication, technical fluency, commercial awareness, and experience managing complex SaaS projects.

Lead complex customer-facing Professional Services engagements from kickoff through closeout. Own delivery strategy, customer requirements, business outcomes, scope, schedules, risks, dependencies, governance, financial accountability, and executive communication. Partner with customer executives, consulting engineers, sales, customer success, and technical teams to align priorities, remove blockers, manage tradeoffs, and ensure value realization. Lead executive reviews and quarterly business reviews while balancing customer success, delivery quality, resource efficiency, and engagement health.

Leads People transformation and AI initiatives from strategy through enterprise implementation. Designs future-state workflows, integrates AI, automation, self-service, and enterprise systems, prototypes solutions, establishes technical standards and performance metrics, and develops reusable transformation frameworks. Partners with People and IT leaders to define requirements, evaluate build-versus-buy decisions, align resources, and drive scalable cross-functional adoption.

Owns complex, cross-functional HR technology programs from planning through delivery. Coordinates engineering teams and stakeholders, manages backlogs and release roadmaps, identifies and mitigates risks, tracks project health, conducts retrospectives, improves delivery processes, and provides data-driven insights. The role requires strong technical program management, agile delivery, HR technology knowledge, stakeholder communication, and continuous improvement skills.

Manage end-to-end logistics and delivery of in-person and virtual training events. Act as producer and emcee, operate delivery platforms, coordinate stakeholders and vendors, ensure data integrity, collect and synthesize learner feedback, and document processes to drive continuous enablement improvement.

Manage enterprise-scale MongoDB consulting projects from planning through delivery, ensuring scope, budgets, timelines, quality, customer experience, and risk management. Lead governance with internal and customer stakeholders, manage change controls and expectations, support presales scoping, facilitate project meetings, forecast resources and revenue, and improve delivery methodologies. The role also oversees project margin, utilization, and billability across the portfolio.

As a Staff Technical Program Manager for Site Reliability Engineering, you will drive program execution, enhance production reliability, and facilitate cross-functional coordination while managing dependencies and shaping roadmaps.

The Staff Technical Program Manager will drive technology initiatives in the GTM organization, manage complex programs, and support sales and marketing strategies, while fostering stakeholder engagement and delivering impactful solutions.