Oversee office administrators, schedules, customer service, reservations, pre-orders, payments, shipping and pickup orders. Coordinate with Disney managers, warehouse, operations, accounting, and partnership teams. Maintain office supplies, resolve customer and operational issues, support inventory management, and ensure efficient office operations. The role requires a flexible schedule of 45 hours per week, including weekdays and weekends.

Manages office and customer service activities, including answering calls, resolving inquiries, scheduling services, welcoming prospective customers, confirming appointments, collecting overdue payments, updating accounts, preparing reports, processing accounts payable, completing HR paperwork, and assisting with payroll. Requires strong problem-solving, computer, typing, 10-key, time-management, and customer service skills.