Top Customer Success Jobs in Nashville, TN
The Customer Success Manager at Snapdocs is the main contact for customers, focusing on maximizing value, sustaining long-term relationships, and guiding customers in achieving their digital goals. Responsibilities include managing engagements, delivering customer plans, driving renewals, and project management.
The role involves providing technical support for sales enablement platforms, managing demo environments, optimizing knowledge bases for RFI and RFP responses, and supporting project management initiatives. The position requires collaboration with various teams to enhance sales tech efficiency.
Seeking a Remote Customer Success Representative to provide amazing customer experiences by supporting and consulting potential and current parent-clients. Responsibilities include acting as the go-to resource for clients, fostering positive relationships, addressing inquiries, and serving as the primary contact for potential customers.
As a Senior Customer Success Advisor, you will guide customers on effectively using Illumio's products to meet their business goals. You'll analyze adoption issues, improve customer relationships, and secure contract renewals by fostering their success with our solutions.
As an Onboarding & Implementation Specialist, you will guide new customers through the onboarding process, serve as a product expert, conduct engaging onboarding calls, perform product demonstrations, and support both the Sales and Support teams to ensure successful product adoption.
The Compliance Specialist will maintain the SOC 2 compliance program and assist with audits, collaborating with various stakeholders to ensure adherence to regulatory requirements and industry best practices. They'll also support compliance initiatives and conduct research on relevant standards and regulations.
The Director of Customer Education & Support will lead the development and execution of customer education strategies, enhance the customer journey, and ensure high engagement and satisfaction. Responsibilities include managing teams, collaborating across departments, developing training programs, and advocacy for customer needs.
The Implementation Specialist will support Customer Success Managers by configuring client accounts, managing customization projects, and providing administrative tasks. Responsibilities include partnering with teams to optimize customer experiences and contribute to the growth of the customer success team.
The Utilization Management Specialist will obtain timely authorizations from health plans, liaise between insurance companies and internal teams, manage initial and ongoing authorizations, escalate cases for peer review, assist with denials, and collaborate with various departments while maintaining confidentiality.
The Client Engagement Associate at Mursion will serve as the primary contact for assigned clients, providing support and nurturing relationships. Responsibilities include onboarding new clients, resolving issues, conducting training, tracking metrics, collecting feedback, and collaborating with internal teams to enhance client engagement.
Top Companies in Nashville, TN Hiring Customer Success Roles
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