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Top Customer Success Jobs in Memphis, TN

5 Days Ago
Remote
Memphis, TN
152K-228K Annually
Senior level
152K-228K Annually
Senior level
Biotech
The SaaS Customer Success Director will manage customer onboarding, retention, and growth at QuartzBio, shaping customer strategies and leading transformational projects. This role involves building executive relationships, facilitating collaboration between teams, and overseeing customer feedback to enhance service delivery. Additionally, the Director will ensure customer satisfaction through effective issue resolution and metrics monitoring.
5 Days Ago
Remote
Memphis, TN
Senior level
Senior level
Fintech • Mobile • Payments • Software
The SMB Customer Success Manager at Solutions By Text will manage a wide portfolio of clients, focusing on driving product adoption, customer retention, and expansion through data-driven engagement strategies and cross-functional collaboration. Responsibilities include monitoring customer health, identifying risks, and implementing scalable solutions to address client needs.
5 Days Ago
Remote
Memphis, TN
Junior
Junior
Fintech
The Client Success Specialist I at Credible assists customers by addressing inquiries and providing tech support through various communication channels. Responsibilities include responding to inquiries, making follow-up calls, identifying trends affecting client experience, and contributing feedback to leadership, all while ensuring a high level of customer satisfaction.

Featured Jobs

5 Days Ago
Remote
Memphis, TN
Senior level
Senior level
Information Technology • Software • Consulting
The Client Partner will manage relationships with high-tech clients, focusing on business growth and delivering tailored AI and digital transformation solutions. Responsibilities include client engagement, account growth, solution selling, and ensuring client satisfaction, while collaborating with technical teams.
Top Skills: AIMachine Learning
5 Days Ago
Remote
Memphis, TN
Entry level
Entry level
Internet of Things • Robotics • Software
Formic seeks passionate individuals to contribute to company culture and operations. Candidates should align with the company's values, focusing on customer satisfaction, adaptability, prioritization, and collaboration to innovate and enhance American manufacturing.
5 Days Ago
Remote
Memphis, TN
85K-106K Annually
Mid level
85K-106K Annually
Mid level
Information Technology • Business Intelligence • Consulting
The Senior Associate Client Success Manager manages the client lifecycle from onboarding to account renewals, ensuring effective client relationships and communications. Responsibilities include assessing account health, documenting requirements, preparing status reports, and managing quality assurance metrics, while driving continuous improvement in client services.
5 Days Ago
Remote
Memphis, TN
Mid level
Mid level
Artificial Intelligence • Cloud • Fintech • Healthtech • Biotech
As a Solution Manager, you will manage customer onboarding, ensuring integration of new clients into products and services. You will handle project timelines, maintain customer relationships, and provide support and training to enhance user experience and engagement, aiming for high retention and satisfaction.
Top Skills: PosSalesforce
5 Days Ago
Remote
Memphis, TN
80K-100K Annually
Senior level
80K-100K Annually
Senior level
Information Technology • Software
The Customer Success Manager will enhance customer retention and engagement by developing loyalty strategies, upselling, and serving as the voice of the customer. This role involves collaborating with sales and marketing teams, analyzing key metrics, and ensuring customers achieve success with the product, thereby contributing to long-term revenue growth.
5 Days Ago
Remote
Memphis, TN
Junior
Junior
AdTech • Marketing Tech • Consulting
The Senior Manager, Marketplaces Specialist leads marketing campaigns and optimizes brand presence on online platforms like Amazon and other marketplaces. This role involves client engagement, innovative strategy development, data analysis, and maintaining efficient operations to enhance product visibility and sales.
Top Skills: Amazon Ad ConsoleAmazon Dsp
5 Days Ago
Remote
Memphis, TN
Entry level
Entry level
eCommerce • Marketing Tech
The position seeks individuals to fill roles as recruiters, focusing on attracting and sourcing candidates for various job openings.
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