Creates and maintains technical documentation, training materials, marketing content, sales enablement assets, product messaging, and social media communications. Translates complex technical capabilities into accessible materials for government, defense, law enforcement, commercial, and internal audiences. Collaborates with Product, Marketing, SMEs, and Account Managers; administers Academy learning resources, maintains documentation workflows, and updates content based on product changes, analytics, and feedback.

Develop hands-on workshops, curricula, developer documentation, API and SDK guides, technical exercises, and instructor materials focused on LLMs, AI developer tools, APIs, and vector databases. Translate complex technical concepts into accessible learning experiences, collaborate with engineering, product, and research teams to validate accuracy, test exercises, identify documentation gaps, and independently manage content development.

Creates technical content covering cybersecurity, identity security, privileged access management, and emerging technologies. Produces product briefs, datasheets, white papers, blogs, website content, and educational materials. Collaborates with product marketing, product management, engineering, SEO, and subject matter experts to ensure technical accuracy, consistency, and audience relevance. Manages multiple content projects from research through publication while maintaining current terminology and messaging.