Produce clear, user-focused technical documentation and UI text for Zscaler products. Collaborate with engineering, support, sales, and product teams to ensure accuracy, create visuals, establish documentation standards, and lead/mentor the technical writing team to deliver timely, high-quality content across platforms.

Develop high-quality technical documentation including user and API docs. Collaborate with teams to ensure accuracy and advocate for documentation best practices during product design, while improving documentation processes.