Top Customer Success Jobs in Los Angeles, CA

The Community Engagement Specialist will engage with individuals living with serious mental illness or substance use disorder, help them enroll in the program, and educate partners about the services offered. This role focuses on building trust within the community and may require multiple outreach efforts.

The Customer Success Manager will build and maintain strong relationships with customers, managing account portfolios to ensure a positive user experience. Responsibilities include overseeing customer deployments, training, and product adoption, while also resolving field issues and monitoring user engagement metrics.

The Customer Success Representative interacts with external and internal customers, managing logistics, warehouse, and transportation needs in a dynamic environment. Responsibilities include processing orders, inputting data into TMS/WMS systems, preparing reports, and handling customer inquiries while maintaining inventory and monitoring order statuses.

The K-12 Specialist is responsible for in-person sales calls to school distributors and districts, managing bids, conducting follow-ups, and maintaining relationships within the school segment. This role includes analyzing bids and creating presentations while planning and executing sales strategies and goals.

The Records Specialist will manage file creation, circulation, storage, and retention, support inventory and transfer activities, prepare reports, and ensure accurate tracking of records. Requires one year of relevant experience and strong communication skills.

The Knowledge Management Specialist will support the Firm's KM initiatives, collaborating with various departments to organize legal documents, implement taxonomy standards, and ensure effective knowledge sharing. Responsibilities include maintaining templates and best practices, monitoring KM content lifecycle, and providing training on KM tools.

The National Customer Service Manager will lead the customer service team, train technicians, manage escalated inquiries, and utilize technical knowledge in refrigeration to provide support while generating reports and enhancing customer service processes with Salesforce CRM.