Top Hybrid Customer Success & Experience Jobs in Salt Lake City, UT

The Social Media Associate will manage Facebook communications, collaborate with marketing teams, and stay updated on trends while understanding client needs.

Serve as the primary technical contact for enterprise customers to design scalable LogicMonitor solutions, run POCs, troubleshoot complex issues, deliver best-practice training, and inform product roadmap. Collaborate with sales, account management, and PDE to align architecture to customer goals and enable successful platform adoption.

Lead Mastercard's global Technology Account Management for Open Finance, overseeing regional TAM leaders, ensuring integration health and platform adoption, partnering with Product and Engineering to influence roadmap, and building scalable operating models, enablement, and automation to drive client outcomes and retention.

Serve as primary client contact for onboarding and ongoing relationship management for group benefits accounts. Manage renewals, carrier placements, underwriting submissions, enrollment changes, open enrollment presentations, and maintain accurate records in agency systems while collaborating with internal producers and account teams to secure competitive solutions and retain business.

The Manager - Instructional Design will develop learning solutions to onboard and upskill sales teams, creating impactful programs and managing content.

Serve as a technical private capital and accounting expert guiding large, complex clients from late-stage sale through onboarding and go-live. Manage cross-functional conversions, set expectations, build governance, drive product/operational solutions, and foster executive-level relationships to maximize platform adoption and client value.

Lead and scale Gong's Commercial and Mid-Market Revenue Architect teams. Drive business performance (adoption, retention, expansion, forecasting), define strategy and operating model, develop leaders, establish scalable customer transformation methodologies, partner with Sales/Product/Marketing/Operations, and improve organizational effectiveness through workforce planning, KPIs, and process improvement.

As a Post-Sales Solutions Engineer, you will enhance customer expansion through technical discovery, account strategy collaboration, and managing complex implementations while acting as a technical advisor and mentoring others.

Manage mid-market dental accounts to drive success during pilot and ongoing phases. Execute high-touch onboarding, implementation, training, and account reviews to increase usage, expansions, renewals, and up-sells. Build relationships across dental office staff, plan targeted expansion campaigns, improve success processes, and meet KPIs to minimize churn and support growth.

The Client Success Manager leads customer engagement and execution for government accounts, ensuring effective communication and project management to deliver outcomes.