Top Hybrid Customer Success Jobs in Salt Lake City, UT

As a Member Service Representative, you will provide exceptional customer service for SoFi's financial products through various communication channels. Your role includes resolving inquiries, educating members, troubleshooting issues, and ensuring customer satisfaction while meeting performance metrics.

As an Investment Specialist, you will support existing and new members to enhance their financial futures through SoFi's investment services. You will engage members through phone, chat, and email, providing education on investment options and assisting with account management, while continuously improving operational processes.

The AML Governance Compliance Specialist will coordinate governance deliverables, oversee AML-related policies, conduct risk assessments, manage data collection, ensure regulatory compliance, and assist in audits and examinations.

As a Senior Mid-Market Customer Success Manager, you will act as a trusted advisor to revenue leaders, driving customer engagement, adoption, and business outcomes while managing relationships and metrics for portfolio growth and retention.