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Leads worldwide sales transformation through strategic planning, revenue intelligence, fiscal and capacity planning, AI-enabled workflow modernization, and cross-functional execution. The role partners with senior commercial leaders to identify growth opportunities, improve productivity, guide investments, establish governance, and translate data-driven insights into measurable business outcomes.

Lead roadmap and launch of next-generation robotics and automation products. Drive 0-to-1 discovery, prototyping, pilot, and commercialization. Coordinate cross-functional teams across hardware and software, conduct customer research and market analysis, manage product lifecycle and P&L decisions, and ensure product-market fit, reliability, and scalability for warehouse automation solutions.

Leads commercial excellence and PMO activities by managing strategic initiative portfolios, governance, prioritization, planning, executive reporting, cross-functional dependencies, risks, and outcomes. Coordinates transformation programs across sales, marketing, customer success, partner management, product, operations, IT, data, and AI. Establishes operating frameworks, supports change adoption, monitors value realization, and drives alignment across global stakeholders.

Own electronics product development from architecture and schematic design through certification, pilot builds, and high-volume production. Lead PCBA design, EMC and safety compliance, signal and power integrity, thermal performance, production testing, root-cause analysis, and EMS collaboration. Design sensor interfaces, communication buses, motor drivers, and embedded power systems for robotic platforms. Mentor engineers, establish design standards, and provide technical leadership across multidisciplinary NPD teams.

Manage technical account relationships with AutoStore partners and customers, supporting implementation, adoption, system performance, issue resolution, and service readiness. Conduct technical and business reviews, monitor cases and maintenance, create troubleshooting documentation, deliver training, coordinate with Sales and R&D, and travel onsite for complex technical issues. Build trusted stakeholder relationships and provide recommendations that improve product utilization, reduce incidents, and support partner growth.

Leads the Sustaining function by triaging and resolving escalated customer issues, debugging production defects, delivering tested fixes, reviewing junior engineers’ work, coordinating on-call incident response, documenting root causes, mentoring team members, and driving proactive reliability and product improvements.

Own the DevOps function for a globally distributed, 24/7 warehouse automation platform. Design, operate, and automate Azure infrastructure, infrastructure-as-code, CI/CD pipelines, release orchestration, environment provisioning, observability, security, and high-availability systems. Participate in incident response and on-call support, troubleshoot complex cloud issues, establish DevOps standards, guide architecture, review infrastructure and pipeline work, and mentor engineers across product squads.

Supports the design, development, testing, and improvement of mechanical systems for warehouse automation. Responsibilities include creating 3D models and engineering drawings, supporting prototypes and testing, troubleshooting mechanical issues, performing root cause analysis, collaborating with multidisciplinary teams, and contributing to verification, reliability, manufacturability, and cost optimization efforts.

Supports the design, development, testing, validation, and troubleshooting of electrical systems for warehouse automation. Creates schematics and wiring diagrams, assists with hardware and software integration, performs root cause analysis, supports prototype builds and laboratory testing, and collaborates with software, mechanical, manufacturing, and field engineering teams.

Develop and maintain mission-critical software, communication protocols, customer-facing interfaces, SDKs, and deployment tools for warehouse automation systems. Responsibilities include coding, testing, benchmarking, code reviews, debugging, documentation, cross-functional feature development, serving as a Cube Control subject matter expert, and mentoring junior engineers.