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Develops, maintains, and enhances Cleo software applications using Java, TypeScript, Angular, Node.js, and SQL. Responsibilities include designing solutions, writing and testing code, debugging defects, collaborating cross-functionally, documenting software, and upgrading existing applications. The role emphasizes AI-assisted development, including coding assistants, LLM APIs, and agentic AI patterns.

Develop and sustain full-stack cloud software, including AI and agentic capabilities. Design architectures, write high-quality code, test components, troubleshoot production issues, support CI/CD and DevOps workflows, document technical solutions, communicate risks, and mentor junior engineers. The role requires hands-on experience with Java, Node.js, TypeScript, Angular, and SQL, plus the ability to integrate LLMs and agentic workflows into production systems.

Lead UX design for complex enterprise supply chain software and AI-enabled workflows. Responsibilities include user research, problem framing, information architecture, wireframes, prototypes, interaction models, high-fidelity UI, design systems, and continuous validation. Collaborate with product, engineering, architecture, data, AI, and executive stakeholders to create usable, explainable, trustworthy experiences involving automation, recommendations, conversational interfaces, and decision support.

Writes and maintains automated tests for web, mobile, and backend applications; performs performance, load, regression, integration, and system testing; documents and tracks defects; collaborates with engineering, product, and QA teams; participates in code reviews; and uses AI coding assistants to create tests, generate mock data, and troubleshoot failures.

Owns end-to-end EDI and integration implementations for enterprise customers. Configures EDI, APIs, communication protocols, ERP integrations, business processes, and data mappings; implements REST and SOAP APIs with OAuth; performs testing and troubleshooting; and supports customer workshops, UAT, and issue resolution. The role requires customer-facing implementation skills, supply chain integration knowledge, and the ability to use AI tools to accelerate project delivery.

Manage end-to-end SaaS implementation projects for B2B integration, EDI, and supply chain solutions. Responsibilities include planning schedules and resources, conducting kickoffs and status meetings, coordinating technical and customer teams, managing risks and changes, tracking progress, maintaining documentation, and ensuring on-time delivery, budget adherence, customer satisfaction, and successful go-live.

Designs and implements complex software changes across platform components, defines architecture patterns, evaluates technologies, and supports software products. The role applies AI-first development practices and builds AI-powered and agentic capabilities using LLM APIs, tool use, memory, and MCP integrations. It also involves cross-team consultation, risk reporting, technical leadership, mentoring, and knowledge transfer.

Identify and prospect new accounts across target European countries, generate qualified opportunities through outbound calling, email, and social selling, and build pipeline for the EMEA sales team. The role involves qualifying prospects, tailoring account messaging, collaborating with Marketing, explaining Cleo’s value proposition, meeting monthly activity and opportunity targets, and developing expertise in Cleo’s products, supply chain technology, and sales tools.

Manage onboarding, implementation, renewals, customer interactions, lifecycle processes, usage analysis, escalations, and cross-sell or upsell opportunities for enterprise software customers. Collaborate with Sales, Services, Support, and Product teams; maintain accurate customer records; develop customer success methodologies; and ensure timely follow-up throughout the customer journey.

Lead technical delivery of complex EDI, API, ERP, and B2B integrations from implementation through hypercare. Configure workflows, data mappings, APIs, security, and communication protocols; troubleshoot production issues and optimize performance. Serve as the primary technical contact for customers, lead workshops and UAT, manage escalations, and collaborate with project managers and architects. Mentor junior engineers, conduct code reviews, and promote reusable engineering practices and documentation.