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Manages treasury operations, cash movements, liquidity planning, FX trades, and relationships with banks and counterparties across APAC. Improves and automates global money movement processes, supports treasury solutions for product launches, manages operational risks, and partners with finance, engineering, analytics, and product teams. The role requires accurate execution, independent decision-making, process ownership, and flexibility to support regional shifts and occasional holidays.

Owns customer support cases from initial contact through resolution for high-volume consumer and business customers. Provides empathetic, expert guidance across email and live channels, resolves complex issues, coordinates with KYC and Financial Crime teams, supports retention, de-escalates concerns, identifies customer friction, maintains performance KPIs, and shares recurring trends and process improvements with management.

Own business development across Indonesia and the Philippines, building pipeline and closing complex partnerships with banks and payment service providers. Manage deals from origination through launch and revenue ramp, coordinating cross-functional solution delivery. Develop market strategies, maintain forecasting and pipeline discipline, identify risks, and ensure successful partner execution. The role requires strong payments or financial services experience, commercial judgment, stakeholder management, and the ability to navigate complex, long-cycle deals independently.

Manage and grow Wise Platform’s enterprise partner accounts, primarily in Indonesia. Drive revenue and payment volume growth, develop account plans, manage churn risk, lead business reviews, and build executive and cross-functional relationships. Identify and close expansion opportunities, provide partner insights for product roadmaps, communicate performance updates, and execute regional initiatives. The role requires expertise in enterprise payment solutions, domestic and international payment schemes, correspondent banking, and Indonesia’s commercial banking landscape.

Leads product strategy, development, and growth for Wise Consumer and Business products across APAC. Defines localized product experiences, long-term roadmaps, and expansion strategies for mature markets. Manages a team of four or more Product Managers, drives product-led growth through experimentation and analytics, and partners across marketing, sales, and operations. Requires strong fintech product judgment, technical fluency, customer focus, and experience scaling consumer and B2B products.

Advances Wise’s government relations, public policy, and regulatory objectives across Southeast Asia. The role leads external advocacy, public campaigns, and engagement with policymakers, regulators, trade associations, and policy influencers, particularly in Singapore, Malaysia, the Philippines, and Thailand. It supports leadership meetings, cross-functional initiatives, ESG compliance, and policy efforts related to direct payment-system access and foreign-exchange price transparency. Frequent regional travel is required.

Leads Wise’s APAC marketing strategy across multiple markets, managing Regional Marketing Leads and overseeing localized, full-funnel growth campaigns. Owns regional budgets, performance measurement, customer insights, agency relationships, and alignment with central marketing and product teams. Builds a high-performing team, develops market-growth playbooks, drives experimentation, ensures local compliance, and reports regional performance to senior leadership. The role also includes developing and delivering Australia’s regional strategy, campaigns, and creative assets.

Lead Wise Platform’s commercial growth across Southeast Asia by building and closing pipelines with banks, fintechs, and large enterprises. Drive revenue and payment volume, lead strategic client negotiations, partner with product teams on roadmap priorities, and build a high-performing regional business development team. Collaborate with marketing, compliance, legal, implementation, servicing, and engineering teams to develop scalable sales processes, unlock new use cases, and grow strategic partnerships.

Lead Wise Platform’s South Asia commercial strategy, pipeline development, revenue growth, and high-stakes sales negotiations with banks, fintechs, and large enterprises. Build and manage a high-performing business development team, partner with product teams on roadmap priorities, and collaborate with marketing, compliance, legal, implementation, and engineering to scale repeatable sales processes and unlock new payment opportunities.

Own and enhance Wise Platform’s APAC financial crime product compliance framework. Assess regulatory and control risks, test financial crime rules, design systemic product controls, lead retrospectives, identify and remediate compliance gaps, localize global controls for APAC markets, and partner with Product, Engineering, Commercial, and Compliance teams to translate regulatory requirements into scalable product solutions.