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The Associate Customer Success Manager acts as an advocate for customers, managing a portfolio to help them achieve business outcomes and increase product adoption through guidance and resources. Responsibilities include utilizing email campaigns and community resources to assist customers, while quickly resolving escalated issues with company support.
The Sales Development Representative generates new business pipeline in mid-large enterprises by establishing relationships, identifying sales opportunities, and collaborating with Field Sales. Responsibilities include managing marketing leads and guiding team members.
The Sr Benefits Analyst manages employee benefit programs related to health, retirement, risk, and leave in the APJ region. Responsibilities include collaborating with brokers, ensuring compliance, optimizing processes, managing vendor relationships, and supporting budget planning for benefits.
As an Enterprise Account Executive, you will drive new business sales revenue from a SaaS model through account planning, relationship-building with C-suite clients, and orchestrating strategies across teams to meet client IT needs. The role emphasizes achieving sales targets and fostering customer success.
The Associate Solution Consultant role involves working with customers to devise technology solutions that meet business needs, requiring an understanding of customer operations, technology, and the sales process. This position offers an intensive training program to develop necessary skills in IT and ServiceNow product offerings, focusing on hands-on learning and teamwork.
The Head of Telecom, Media and Technology in Japan will lead ServiceNow's TMT Global Vertical organization, focusing on operational transformation, building executive relationships, and bringing innovative industry solutions to market. They will develop strategic opportunities and tailor content for the Japan market.
As an Advisory Solution Consultant, you will support sales by offering technical expertise, conducting workshops, demonstrating products, and collaborating with product management to enhance market solutions and sales success.
The Technical Consultant is responsible for configuring the ServiceNow Platform to achieve customer outcomes. Duties include assessing current processes, designing solutions, providing oversight on code testing, advising customers, and maintaining skills in ServiceNow technical standards.
The Senior Technical Support Engineer is responsible for guiding customers through technical issues related to the ServiceNow platform. This role emphasizes customer support, problem-solving, and collaboration with various teams to resolve complex cases. It requires strong technical skills, particularly in Java and JavaScript, as well as excellent communication and empathy to ensure positive customer experiences.
The Senior Advisory Solution Consultant will support Partner Sales by leveraging technical expertise to create product-specific solutions during sales cycles, lead discovery sessions, and engage with clients to align ServiceNow solutions with their needs, while achieving sales goals and enhancing team collaboration.
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