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Manage and develop a technical support team, oversee support metrics, handle customer escalations, and lead incident management while enhancing customer experience.

The Staff Technical Program Manager will lead complex initiatives, advocate for design thinking, and manage cross-functional engineering programs while utilizing AI technologies to enhance solutions.

The Customer Success Manager oversees customer engagement, ensuring they achieve business outcomes, optimize ServiceNow product usage, and resolve client issues.

The M&A Manager leads large-scale IT programs, oversees cross-functional teams, drives acquisition integrations, and ensures compliance with company policies while managing stakeholder communications.

The Technical Support Engineer will troubleshoot and resolve technical issues for customers, provide support via various channels, and ensure high customer satisfaction.

As a Technical Support Engineer, you will resolve customer technical issues, manage support cases, and contribute to process improvements while collaborating with teams to enhance service delivery.

The Associate Customer Success Manager advocates for customers, manages their portfolios, guides them to resources, and resolves issues quickly to enhance product adoption.

Lead the Customer Success Management Hub, implement best practices, monitor performance metrics, mentor team members, and manage resource allocation and demand intake.

The role entails managing strategic partnerships with key IT suppliers, overseeing engagement frameworks, optimizing software utilization, and ensuring compliance with governance standards.

As a Senior Database Engineer, you'll focus on performance tuning, query optimization, and support for large-scale web applications on PostgreSQL, MySQL, and MariaDB.