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As a Lead Full-Stack Engineer at SmartBear, you will drive the development of Platform Services, collaborating with teams to create scalable services for multiple products. You'll provide technical leadership, ensure high engineering standards, and engage in discussions with cross-functional partners while overseeing both front-end and back-end development.
The Product Support Engineer at SmartBear will provide in-depth technical support to customers using BugSnag, troubleshoot issues, collaborate with developers for bug fixes, and improve support processes. The role involves working closely with customers and enhancing documentation and tools.
As a Cloud/DevOps Engineer at SmartBear, you will develop and maintain node.js-based Kubernetes operators and Helm charts for SwaggerHub On-Premise. You'll work with cross-functional teams to gather requirements, deliver software solutions, and assist with troubleshooting customer issues.
The Customer Success Engineer at SmartBear will engage with customers to facilitate the adoption of SmartBear products related to API Lifecycle, Testing, Performance, and Design. The role involves providing technical expertise, advocating for customer needs, and partnering with internal teams to enhance customer satisfaction and streamline processes.
The Customer Success Engineer at SmartBear is responsible for educating customers on SmartBear products, facilitating technical adoption, and advocating for customer needs. They collaborate with internal teams and serve as subject matter experts to ensure customer satisfaction and successful use of SmartBear solutions.
As a Backend Engineer at SmartBear, you will develop BugSnag's scalable cloud-based distributed tracing systems. Responsibilities include building new features, improving service efficiency, working within a microservice architecture, and collaborating with other engineering teams and customer engineers to resolve issues.
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