The Renewals Desk Analyst is responsible for supporting the Renewals team in exceeding financial targets, managing subscription and maintenance renewals, quoting proposals, supervising email tasks, and maintaining accurate data in Salesforce.com while collaborating with internal resources.

The Sales Development Representative will engage in strategic outbound activities to create qualified business opportunities for the sales team through cold calling, social media outreach, and coordinating sales strategies. Responsibilities include managing inbound leads, maintaining Salesforce reports, and collaborating with various teams to refine prospecting techniques.