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The Services Account Executive is responsible for selling ServiceNow's service offerings, ensuring customer adoption, and managing sales strategy in designated territories.

In this role, you will negotiate renewal contracts, develop strategies for customer engagement, and ensure value realization from SaaS products while assessing customer metrics and overseeing contract processes.

The role involves leading a public sector sales team, driving strategy, mentoring members, achieving sales goals, managing forecasts, and building C-level relationships.

The Customer Success Executive drives post-sales success by aligning ServiceNow's offerings to customer goals, collaborating with executives, and ensuring value realization through strategic relationships and ongoing support.

Guide clients in implementing ServiceNow's Customer Service Management, ensuring aligned technical solutions and enhancing operational efficiency. Oversee project delivery, mentor teams, and engage in pre-sales support.