The Team Lead of Customer Support at ESO will lead and mentor a technical support team, ensuring exceptional customer service for Fire RMS applications. Responsibilities include managing support queues, coaching team members, reporting on service metrics, troubleshooting technical issues, and maintaining knowledgebase articles.

As a Team Lead of Customer Support, you will guide a technical support team in Naerum, Denmark, ensuring exceptional support to users of Fire RMS applications. Your responsibilities include mentoring team members, managing performance metrics, resolving technical issues, and maintaining documentation to enhance team effectiveness.