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The Senior Customer Success Manager at Braze is responsible for client renewals, retention, and driving feature adoption. This role involves building strong relationships with customers, providing strategic guidance, analyzing product usage, and working closely with various teams to ensure excellent customer experience and advocacy. Mentorship of junior colleagues is also a key responsibility.

The Employer Brand Specialist at Braze will engage with various teams to enhance Braze's employer brand. Responsibilities include developing content strategies, producing campaigns that showcase the company culture, managing recruitment marketing events, and analyzing performance against KPIs for continuous improvement.

The Corporate Counsel - Privacy will navigate privacy laws, focusing on GDPR compliance while advising on vendor agreements, employee PII handling, and marketing rules across various jurisdictions. The role involves collaboration with internal stakeholders, outside counsel, and enhancing Braze's mature privacy program, ensuring compliance and addressing data subject requests.

The Talent Development Lead at Braze will design and implement learning and development programs to enhance organizational growth and individual performance. Responsibilities include developing training initiatives, analyzing learning impacts, managing logistics, and maintaining learning management systems. Strong relationship-building with stakeholders is essential for meeting training needs across EMEA and APAC regions.

As a Customer Onboarding Manager, you will project manage the onboarding process for new clients, ensuring they quickly realize value from their investment in Braze. You will collaborate with Customer Success Managers and Solutions Architects to meet client milestones, deliver training, and build strong relationships across customer organizations.

In this role, you will leverage at least 5 years of field sales experience to sell SaaS solutions while managing your pipeline. You'll adopt a consultative approach to selling, engage with various stakeholders, and handle large SaaS investments. Analytical skills and the ability to adapt in a fast-changing environment are essential to succeed here.

As an Associate Support Representative at Braze, you will join the Global Technical Support Team to manage post-sale technical relationships with customers. Your role involves prioritizing, troubleshooting, and responding to complex customer support issues related to the Braze platform, ensuring a successful user experience.