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The Resource Analyst will support the Global Services and Support team by managing resources for professional services engagements, ensuring appropriate staffing and scheduling based on customer needs. This role involves collaboration with Sales and Service Delivery teams, utilizing PSA software for managing resources and developing strategies for optimal utilization and project performance.
As a Business Development Representative, you will identify target accounts, develop outreach campaigns, engage C-suite prospects, demonstrate the value of Braze, and qualify early-stage deals. You'll manage your own meetings and conduct high-level conversations to generate new business opportunities and build relationships in a collaborative environment.
The Account Manager at Braze will develop commercial relationships, collaborate with Strategic Account Executives for contract renewals, close expansion deals, communicate customer feedback, and achieve upsell targets while coordinating with various departments to enhance customer product utilization.
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The Corporate Counsel - Privacy will navigate privacy laws, focusing on GDPR compliance while advising on vendor agreements, employee PII handling, and marketing rules across various jurisdictions. The role involves collaboration with internal stakeholders, outside counsel, and enhancing Braze's mature privacy program, ensuring compliance and addressing data subject requests.
As a Customer Success Manager II at Braze, you'll manage client renewals and retention, serving as a trusted advisor while driving feature adoption and customer advocacy. You'll analyze product usage, provide strategic guidance, and work closely with Account Executives and other teams to ensure a seamless customer experience. Building strong relationships and maximizing product usage will be key to achieving mutual success.
The Account Executive at Braze will manage complex deal cycles, develop relationships with stakeholders, and drive value-based selling strategies within Enterprise organizations. Responsibilities include pipeline management, identifying opportunities, and collaborating with cross-functional teams to drive growth and success.
As a Customer Success Manager at Braze, you will manage client relationships, focusing on renewals and retention while driving product adoption. You will provide strategic guidance, analyze product usage, advocate for customers, and coordinate with various internal teams to ensure customer success and satisfaction.
As a Technical Account Manager at Braze, you will manage the technical relationship with customers, driving value and adoption of the Braze platform. This role involves collaborating with Customer Success teams, understanding customer needs, and facilitating technical initiatives to help clients achieve their business goals. You will also support enterprise accounts, advocating for their needs and ensuring optimal use of Braze's technology.
The Senior Incident Manager at Braze will oversee incident management, program management, and release management. Responsibilities include creating incident response strategies, incident commanding, improving processes, and managing incident-related training within engineering departments. The role requires effective communication with stakeholders and the ability to prioritize incidents according to business impact.
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