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The Technical Support Engineer will help customers troubleshoot issues with ServiceNow's software by providing technical support through various channels such as web, chat, email, and phone. They will employ diagnosis tools to isolate problems, manage technical cases, and collaborate with teams on complex issues, all while delivering excellent customer service.
As an Inside Solution Consultant, you'll provide technical support to sales teams, assist in customer qualifications, conduct product demonstrations, and generate demo scripts. Your role involves mentoring peers, staying updated with product developments, and acting as a subject matter expert during presentations.
The Director of Customer Success Hubs will lead and develop a team of Customer Success Guides, ensuring customer satisfaction and growth through effective relationship management and strategic execution. Responsibilities include overseeing operational details, enhancing productivity, and driving product adoption while building senior executive relationships and managing a diverse customer portfolio.
The Sr Software Quality Engineer at ServiceNow will design and implement quality assurance strategies, create and maintain test automation scripts, perform manual testing, and collaborate with cross-functional teams to ensure application quality and reliability, with a strong focus on user experience.
The Senior Technical Support Engineer manages complex performance and availability issues within the ServiceNow Technical Support team, mentors junior members, provides customer support, and requires evening/weekend work. Responsibilities include troubleshooting technical problems, working with relational databases, and maintaining high-quality customer service standards.
The Senior Technical Support Engineer is responsible for troubleshooting complex technical issues related to performance and instance availability on the ServiceNow platform, mentoring junior team members, and providing high-quality customer support. This role requires strong technical and communication skills as well as availability for evening and weekend shifts.
As a Senior Technical Support Engineer, you will resolve customer technical issues related to the ServiceNow platform. You will closely engage with customers, troubleshoot complex problems, and provide exceptional support while collaborating with teams for effective case resolution. Your role includes understanding the platform’s functionalities and using diagnostic tools for problem solving.
The Staff Software Engineer will develop and enhance world-class applications using the ServiceNow platform, focusing on JavaScript and modern UI frameworks. The role involves collaborating with product owners, designing scalable software solutions, ensuring best practices in code quality, and mentoring other engineers.
As a Sales Development Representative at ServiceNow, you will qualify leads, manage inbound sales opportunities, collaborate with sales teams, and support marketing campaigns, all while building a sales pipeline and ensuring successful lead acceptance.
The Senior Software Engineer will develop and maintain high-quality, scalable applications using JavaScript and modern UI frameworks. Responsibilities include collaborating with product owners and UX designers, writing clean code, mentoring colleagues, and enhancing existing products while focusing on best practices in software engineering.
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