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The Technical Support Engineer will resolve technical inquiries and issues for customers using the ServiceNow platform. The role involves effective communication to troubleshoot problems, manage technical cases, and collaborate with various teams to improve processes and product offerings based on customer interactions.
In this role, you will build scalable and reusable code while automating repetitive tasks. Your responsibilities include developing automation scripts using GenAI/AI/ML, integrating ServiceNow with third-party systems, and providing advanced solutions to technical issues. Collaboration and mentoring colleagues are key aspects, along with maintaining system documentation and supporting off-hours critical incidents.
The Head of Financial Services Go to Market will drive industry transformation within Sales, Marketing, Product, and Customer Success teams at ServiceNow. Responsibilities include developing strategic opportunities in the Banking sector, aligning with account teams, and engaging with C-suite executives. The role requires strong communication skills and the ability to build trusted relationships to contribute to revenue growth in Financial Services accounts.
As a Software Engineer, you will build high-quality, reusable code while collaborating with product owners to implement design and testing for features. You will enhance existing products and design new solutions to ensure they meet user needs efficiently.
As a Sr Software Engineer, you'll build high-quality, scalable code, collaborate with product owners on requirements, implement user-friendly software, enhance product features, and mentor colleagues to share knowledge.
The Sr Sales Operations Analyst participates in forecast meetings, performs pipeline reviews for accuracy, analyzes customer licensing for revenue opportunities, and collaborates with multiple business stakeholders to improve sales and operational efficiency. Key responsibilities include reviewing quotes, ensuring order compliance, and supporting the Channel & Alliance sales team with training and performance metrics.
In this role, you will maintain and enhance existing automation test frameworks, report quality metrics, design testing strategies in collaboration with developers, create and automate test plans, and support the engineering teams in troubleshooting issues with applications and environments.
As a Senior Machine Learning Engineer, you will build advanced AI/ML solutions to enhance user experiences and workflow efficiency in enterprise services. You will collaborate with product managers and engineers to develop high-quality software and drive product innovation while working with cutting-edge algorithms and a focus on user accessibility.
The Senior FP&A Analyst will support the Global Revenue FP&A team by operationalizing analysis models, dashboards, and reports. Responsibilities include collaborating with teams to manage topline metrics, finalizing forecasts, driving finance transformation, and communicating financial insights to management.
In this role, you will manage a team of QA and Support Engineers while overseeing test planning and execution, implementing Agile/Scrum methodologies, and ensuring quality through performance and automation testing. You will also handle project management responsibilities and maintain SLA and KPI reporting.
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