Top Hybrid Customer Success & Experience Jobs in Atlanta, GA

The Key Account Manager acts as the main business contact for clients, ensuring their satisfaction and managing account operations, including service escalations, project management, and performance reporting.

Lead customer-facing, FullStory-driven analytics and enablement engagements for strategic accounts. Deliver analyses, recommendations, and technical solutions to increase product adoption, data maturity, and business outcomes. Advise customers, present insights, build integrations, and drive measurable digital transformation.

The Events Manager will deliver exceptional events, manage operational solutions, vendors, budgets, and event staff while collaborating with Sales and Creative Teams to improve client experiences.

The Head of Global Customer Success will lead and transform customer success operations, focusing on AI-driven strategies to enhance customer experiences and operational efficiency.

Lead a team to analyze consumer data, manage client relationships, and drive insights for business decisions, focusing on thought leadership and KPI delivery.

The Customer Success Engineer ensures enterprise customers adopt and realize value from Oden's manufacturing AI platform, coordinating post-sales support, training, and adoption strategies. They analyze production metrics and troubleshoot customer inquiries to drive successful implementations and expansion opportunities.

The Major Gifts Officer will manage a portfolio of mid-level donors, engage in relationship building, and secure major gifts to support the ministry's mission. Responsibilities include donor stewardship, individualized strategy development, and involvement in annual planning and strategy.

As a Commercial Account Manager, you will manage a portfolio of customers, focusing on retention, upselling, and strategic growth while collaborating with cross-functional teams.

The Engagement Director leads Adobe client engagements, ensuring strategic success, P&L management, and delivery excellence while mentoring teams and defining digital roadmaps.

The ServiceNow Solutions Engineer at AHEAD will design and architect solutions, aid sales teams, and serve as a thought leader in digital transformation projects. Responsibilities include pre-sales documentation, strategic technical sales calls, and mentoring entry-level staff.