Top Senior Customer Success Jobs in Detroit, MI

As a Senior Customer Success Manager, act as a strategic partner for enterprise clients, driving retention, expansion, and aligning adoption paths with business goals through collaborative efforts across several teams.

This role serves as the primary liaison between Evio and health plan customers, ensuring the success of Evio Insights by aligning RWE projects with customer needs and measuring the resulting impact.

The Manager of Customer Success leads post-sales for strategic accounts, primarily Federal customers, and manages a team while ensuring customer satisfaction and renewal predictability.

As an Enterprise Client Success Manager, you will manage key accounts, foster relationships, drive growth strategies, and collaborate cross-functionally to align client goals with Array's offerings.

The Customer Success Business Partner will drive customer adoption, retention, and expansion by managing enterprise accounts, leading reviews, and ensuring value realization from Lyric's platform.

The Director of Client Success will lead the CS team within PBM, focusing on client retention, satisfaction, and strategic growth through operational excellence and cross-functional collaboration.

The Director of Client Success will lead the Client Success team in the PBM sector, ensuring client retention, satisfaction, and growth through strategic planning and operational processes.

Manage key client relationships in the Pharmacy Benefit Management sector, ensuring high-quality service delivery and client satisfaction while coordinating with internal teams and leading client interactions.

The Director of Customer Success Operations will oversee the build-out of CS operational infrastructure, optimize tech platforms, implement AI-driven workflows, and lead a CS Ops team while aligning with revenue operations and improving processes.

Manage a portfolio of healthcare customers, driving platform adoption and expansion. Lead renewals and mitigate risks, while collaborating cross-functionally to improve customer success.

The Director of Customer Success is responsible for enhancing customer health, driving retention, and implementing customer success strategies. This includes leading a team, collaborating across functions, setting KPIs, and fostering relationships with key accounts to ensure growth and improved customer experience.

The role focuses on developing digital customer success programs, creating educational content, and utilizing tools like Gainsight for analytics and engagement. Responsibilities include executing initiatives to improve customer health, optimizing life cycle journeys, and collaborating across departments to enhance customer satisfaction and retention.

The Customer Success Manager will build customer relationships, drive product adoption, deliver business reviews, and ensure retention, focusing on value realization and collaboration across teams.

As a Customer Success Manager, you'll onboard new clients, maintain relationships, drive renewals, and ensure customer satisfaction with Limble's SaaS platform.

As a Strategic Customer Success Manager, you'll foster relationships with key clients, guiding them to success, and ensuring long-term value realization while collaborating with various teams to enhance customer experience.

The Director of Customer Success will manage client relationships, oversee healthcare analytics, and lead project delivery for self-insured employers, focusing on cost containment solutions and actionable insights.

The Customer Success Manager will manage enterprise accounts through the sales journey, ensuring retention and building relationships for expansion.

Manage customer relationships for Daylight, focusing on adoption, retention, and growth while collaborating with teams to drive performance outcomes.