Top Customer Success Jobs
Seeking a Customer Success Manager to ensure customer satisfaction and provide support in implementing AI solutions for the food industry. Responsibilities include onboarding, training, support, relationship management, and advocating for customers. Previous restaurant industry experience required. Bachelor's degree in business or related field preferred.
The Customer Service Specialist will interact directly with customers, assist with order fulfillment, utilize proprietary technology, and ensure high levels of customer satisfaction. The role requires quick-thinking and problem-solving skills to handle high-volume calls effectively.
Wonderlic is looking for a Strategic Customer Success Manager to drive revenue growth through renewals and expansion, while developing successful long-term partnerships and ensuring maximum value for clients.
As a Client Success Manager, you will manage 40-50 SMB/Mid-Market accounts, serving as the primary contact for clients. Your role involves onboarding, training, and consulting to drive client engagement and ensure adoption and growth. You will focus on enhancing retention by understanding client needs and providing insights to optimize their ROI while effectively managing client expectations.
As a Senior Client Success Manager, you'll ensure clients maximize their partnership with Posh by serving as a strategic advisor, overseeing product deployments, and driving revenue growth through upselling and cross-selling. You’ll also advocate for client needs internally and contribute to product strategy.
The Technical Software Implementation Specialist at Fluxx will manage the implementation of the Fluxx software for multiple clients, ensuring timely delivery while translating customer needs into effective solutions. Responsibilities include system configuration, data migration oversight, project timeline management, and providing customer education on the software.
Givzey's Customer Success Managers are responsible for managing customer relationships, driving adoption of our solutions, and maintaining customer loyalty. The ideal candidate will have fundraising experience and be able to provide excellent customer service. Givzey is a rapidly-growing digital fundraising solutions company based in Boston.
As a Senior Customer Success Manager, you will be the primary point of contact for clients, drive adoption of the platform, ensure effective program execution, and demonstrate value to clients. You will work cross-functionally to accelerate usage, relay client needs, and increase retention. Responsibilities include engaging property management teams, tracking user engagement, providing support and training resources, soliciting client feedback, and leveraging analytical and project management skills to drive client satisfaction. Requirements include 5-10 years of experience in managing customer relationships in B2B SaaS companies, prop tech experience, excellent relationship management and analytical skills, and the ability to operate strategically and tactically.
Our Customer Success Managers play a critical role supporting new and existing customers throughout their customer journey to oversee the account health and overall retention.
As a Quoting Specialist, you'll support the Sales team by managing custom quote requests, engaging with clients, and processing quote documents. Responsibilities include data entry, reviewing drawings and files, maintaining databases, and providing customer support through Salesforce.
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