Top Operations Jobs in Boston, MA

The Treasury Operations Associate will maintain financial records, manage invoices, oversee bank reconciliations, and support global payment operations, reporting directly to the Treasury Operations Manager.

Service Desk Coordinators at Network Coverage play a critical role in providing excellent customer service, coordinating support requests, monitoring SLAs, and assisting with tech dispatches. They prioritize and assign tickets, track performance indicators, and ensure customer inquiries are addressed promptly and professionally. Technical expertise in IT infrastructures, network topologies, operating systems, and security is required for this role.

The Escalation Manager at Cleo is responsible for enhancing customer satisfaction by effectively managing escalation procedures, coordinating with teams, monitoring support queues, and overseeing the transition from Professional Services to Support. This role requires excellent communication skills and a focus on process improvement and client relationships.