The Role
Work with stakeholders to gather requirements, configure and implement Zoho applications, design workflows/automations, integrate via APIs, train users, provide post-implementation support, and maintain data integrity and system performance.
Summary Generated by Built In
- Work closely with business stakeholders to gather requirements
and translate them into functional specifications.
- Configure and implement various Zoho applications,
including CRM, Zoho Projects, Zoho Desk, and
others based on business needs.
- Analyze existing business processes and identify optimization
opportunities using the Zoho ecosystem.
- Facilitate integration of Zoho applications
with external systems through APIs and third-party tools.
- Develop custom workflows, blueprints, and automation within
Zoho to enhance operational efficiency.
- Conduct training sessions for end-users and provide
ongoing post-implementation support.
- Monitor and ensure data integrity, system performance,
and reliability.
- Collaborate with the technical team to resolve issues and
enhance system functionality.
- Create process flow diagrams, SOPs, and user guides for
smooth handovers.
Requirements
- Deep
functional understanding of Zoho, including Zoho CRM, Zoho Projects, Zoho Desk, Zoho
One etc.
- Efficient
implementation, customization, and administration of Zoho and related
apps.
- Complete
knowledge of system configuration and setup.
- Expertise in workflows, automation, blueprints, and reporting within
Zoho.
Skills Required
- Deep functional understanding of Zoho (Zoho CRM, Zoho Projects, Zoho Desk, Zoho One)
- Efficient implementation, customization, and administration of Zoho and related apps
- Complete knowledge of system configuration and setup
- Expertise in workflows, automation, blueprints, and reporting within Zoho
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
SoftCore Solutions Pvt. Ltd. is a global business technology and software solutions provider and a leading SAP Business One Gold Partner in India. With over 23 years of experience, they specialize in implementing SAP Business One and providing customized ERP solutions for various sectors, including process and discrete manufacturing, project management, trading, distribution, logistics, and service industries.
