Zabbix SME (Subject Matter Expert) - 2 Pm to 11 Pm IST Shifts
Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About the role:
We are looking for a talented and passionate Zabbix SME who can help us achieve the goal by designing, implementing and maintaining monitoring solutions that enable proactive and efficient monitoring, alerting, and troubleshooting of complex systems and applications.
About the Team :
Team provide solutions and services that help our clients grow, compete, and optimize their business. Our Enterprise Monitoring and Observability team is on a mission to reduce the total number of outages and the mean time to resolution (MTTR) across the enterprise.
What you will be doing:
- Design & Implement Monitoring Solutions: Architect, configure, and deploy Zabbix standalone and failover solutions for enterprise infrastructure monitoring.
- OS & Application Monitoring: Develop monitoring strategies for diverse operating systems (Windows, Linux, Solaris, AIX) and enterprise applications.
- Event Management & ITSM Integration: Integrate Zabbix with event management systems (e.g., Netcool) and ITSM platforms (e.g., ServiceNow) for automated incident handling.
- Automation & Scripting: Leverage automation frameworks and scripting (Shell, Python, APIs) to enhance monitoring capabilities and reduce manual intervention.
- Scalability & Performance Optimization: Optimize monitoring infrastructure to scale across large environments, ensuring high availability and performance.
- Customization & Dashboards: Develop custom Zabbix templates, triggers, and dashboards to provide meaningful insights into IT infrastructure health.
What you bring:
- Expertise in Zabbix: At least 8 to 12 years of proven experience in designing, deploying, and managing Zabbix monitoring solutions, including failover configurations.
- Monitoring & Integration Experience: Hands-on experience integrating Zabbix with ITSM tools, event management systems, and automation frameworks.
- Scripting & Programming Skills: Proficiency in Shell scripting, Python, and REST API for automation and integrations.
- Infrastructure Knowledge: Strong understanding of IT infrastructure, including servers, networks, virtualization, cloud platforms, and databases.
- Performance Tuning & Troubleshooting: Ability to optimize Zabbix performance, troubleshoot monitoring issues, and ensure efficient alerting mechanisms.
- Analytical & Problem-Solving Skills: Ability to analyze complex environments, propose monitoring solutions, and resolve issues proactively.
Added bonus if you have:
- Knowledge of databases (MySQL, PostgreSQL) for Zabbix backend optimization.
- Exposure to financial services technologies and domain knowledge is a plus.
- Knowledge of FIS service and products
What we offer you:
- A range of benefits designed to help support your lifestyle and wellbeing.
- A multi-faceted job with a broad spectrum of responsibilities
- A modern international work environment and a dedicated and innovative team
- A broad range of professional education and personal development possibilities – FIS is your final career step.
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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FIS Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about FIS and has not been reviewed or approved by FIS.
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Retirement Support — Retirement savings support is presented as a relative strength, with a 401(k) match highlighted as a notable part of the overall package. Feedback suggests this element can make the total rewards feel more competitive even when other components are less differentiated.
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Leave & Time Off Breadth — Time-off benefits are framed as competitive in total volume, with structured PTO seen as a meaningful component of the rewards package. Feedback suggests the overall pool can work well when manager practices align with taking time off.
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Wellbeing & Lifestyle Benefits — A student-loan repayment benefit exists for U.S. hires in the FIS University program, offering a targeted early-career financial wellbeing perk. Broader signals around inclusion networks and community involvement contribute additional non-cash value to the overall rewards experience.
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What We Do
FIS is a leading provider of technology solutions for financial institutions and businesses of all sizes and across any industry, globally. We enable the movement of commerce by unlocking the financial technology that powers the world’s economy. Our employees are dedicated to advancing the way the world pays, banks and invests through our trusted innovation, proven performance and flexible architecture. We help our clients use technology in innovative ways to solve business-critical challenges and deliver superior experiences for their customers. Headquartered in Jacksonville, Florida, FIS ranks #241 on the 2021 Fortune 500 and is a member of Standard & Poor’s 500® Index. To learn more, visit www.fisglobal.com. Follow FIS on Facebook, LinkedIn and Twitter (@FISGlobal).
Why Work With Us
The world of fintech is changing fast. Our core values and behaviors give us the power to have a positive impact on the world we share. We work together, connecting to achieve outcomes with speed. We are inclusive and embrace our diverse strengths. We make things happen and celebrate together
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