General Information
Responsible for the analysts, development, modification, installation, testing and maintenance of operating systems software. Possesses a strong understanding of systems programming, graphical user interfaces and control languages. Evaluates vendor supplied software packages and makes recommendations to IT management. Modifies and/or debugs vendor-supplied utilities and packages. Modifies, installs and prepares technical documentation for system software applications. Diagnoses, isolates and debugs software problems and performs problem resolution. Monitors systems capacity and performance, plans and executes disaster recovery procedures and provides Tier 2 technical support.
DAILY DUTIES / RESPONSIBILITIES:
• Z/OS OPERATION
• Z/OS SUPPORT INCLUDING PROBLEM ANALYSIS AND RESOLUTION
• PROVIDE TECHNICAL SUPPORT OF THE MAINFRAME INFRASTRUCTURE TO PROVIDE HIGH QUALITY CUSTOMER SERVICE AND MEET SLA EXPECTATIONS.
• COLLABORATE AND LIAISE WITH OTHER UNITS AND SERVE AS A TECHNICAL RESOURCE AND SUBJECT MATTER EXPERT.
• SIGNIFICANT INVOLVEMENT IN UPGRADE OF OPERATING SYSTEMS TO NEW RELEASE
• SIGNIFICANT INVOLVEMENT IN UPGRADE OF THIRD PARTY SOFTWARE PRODUCTS TO NEW RELEASES
• CONTRIBUTE TO RESEARCH AND DEVELOPMENT PROJECTS AS REQUIRED.
REQUIRED EDUCATION: 10 YEARS OF PROGRESSIVE EXPERIENCE IN MAINFRAME TECHNICAL SUPPORT
Qualifications
REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
I. WORKING KNOWLEDGE OF:
a. Z/OS OPERATION
b. JES2 OPERATION AND INTERNALS
c. Z/OS SECURITY (RACF)
d. Z/OS NETWORKING (VTAM, TCPIP)
e. Z/OS SCHEDULING, AUTOMATION
f. SMP/E SOFTWARE
g. RMF
h. SMF
i. SMS
j. WLM
k. JCL
l. GRS
m. VSAM
n. TSO
o. 3RD PARTY SOFTWARE
p. ASSEMBLER
q. CATALOG MAINTENANCE
II. PROGRAMMING SKILLS:
a. SYSTEM EXIT DEVELOPMENT AND SUPPORT
b. UTILITY AND TOOLKIT SKILLS
c. IDMS
d. SYNCSORT
e. RMM
PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
ASSEMBLER
REXX
SAS
SMP/E
SMF
SMS
RMF
All your information will be kept confidential according to EEO guidelines.
Skills Required
- 10 years of progressive experience in mainframe technical support
What We Do
Infojini Inc. delivers innovative IT Services and Solutions to empower startups, Fortune 500 companies, and global enterprises. With 19+ years of experience, we help bridge the gap between ideas and reality through modern, scalable, and secure technologies. What We Do ✨ Software Engineering & App Development: ADA/WCAG-compliant enterprise apps, cross-platform mobile/web development, CI/CD & DevOps 📊 Microsoft Ecosystem: Power BI, Power Automate, Dynamics 365, Azure, MS Fabric for automation and insights ☁️ Cloud & DevOps: AWS, Azure, GCP migration, Infrastructure as Code (Terraform, ARM, CloudFormation) ⚙️ Data Engineering: ETL/ELT pipelines, Snowflake, Databricks, Redshift, advanced dashboards (Power BI, Tableau) 🔗 System Integration: ERP & CRM modernization with Salesforce, SAP, MS Dynamics 🛠️ Automation & Low-Code: Accelerate innovation via Power Platform 🔒 Cybersecurity: SOC 2, HIPAA, GDPR compliance, endpoint & cloud security 🔄 Agile Tech Staffing: Onshore/offshore delivery models with access to top IT talent 👥 Contingent Workforce Solutions: Scalable, flexible workforce strategies to meet dynamic business needs Why Infojini? ✔️ 2,500+ successful projects ✔️ Certified: CMMi Level 3, ISO, SOC 2, HIPAA, GDPR ✔️ Partnered with Snowflake, Salesforce & Microsoft ✔️ Experts in AI/ML, Generative AI, Automation ✔️ US HQ + 10+ delivery centers for local presence ✔️ Flexible engagement: Agile Pods, delivery teams, fixed-cost models How We Deliver Value • High-velocity teams for continuous innovation • Predictable costs, faster ROI, transparent delivery From code to cloud to customers—engineer your success with Infojini Inc. 📩 [email protected]
